Customer Support Executive

4 days ago


Calicut Kerala, India Jogger Group Full time

We are looking for a **Customer Support Executive** to handle our eCommerce orders and ensure a smooth experience for our customers — from order receiving to delivery follow-up and feedback collection. The role also includes maintaining and updating our website with product listings, stock availability, and ongoing offers.

**Key Responsibilities**:

- Coordinate with warehouse and logistics teams for smooth order processing and dispatch.
- Track deliveries and ensure customer satisfaction post-purchase.
- Update product listings, stock availability, prices, and offers on the website.
- Maintain accurate records of customer interactions and feedback.
- Support online promotions and offer updates in coordination with the marketing team.

**Requirements**:

- Bachelor’s degree in any discipline.
- 1-3 years of experience in eCommerce or customer support (preferred).
- Strong communication skills in English and Malayalam (Hindi is a plus).
- Basic computer proficiency (MS Office, website management tools).
- Customer-focused, organized, and proactive.

Pay: Up to ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Work Location: In person



  • Calicut, Kerala, India WHIZSOFT TECHNOLOGIES Full time

    CUSTOMER SUPPORT EXECUTIVE Company Name: WHIZSOFT TECHNOLOGIES Location : Kinfra Advanced Technology park, Ramanattukara,Kozhikode Pay: ₹10,000.00 - ₹12,000.00 per month Schedule: - Day shift Work Location: In person


  • Calicut, Kerala, India WHIZSOFT TECHNOLOGIES Full time

    **Job Title**: Intern - Customer Support Executive **Duration: 2 month** **Preference:females** We are looking for an enthusiastic **Customer Support Intern** with a background in **Shipping, Logistics, or Supply Chain Management** to join our team,As part of our support team, the intern will communicate with clients, provide software training, and help...


  • Calicut, Kerala, India Hike HR Solutions Full time

    **A reputed firm in hilite business park hiring customer support executive for urgent basis** - Salary 15k+ - Exp/fresher - Good communication skill - Hilite business park - WT 10 to 6.30 **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year...


  • Chennai, Tamil Nadu Thiruvananthapuram, Kerala, India Customer Service Executive Full time

    A team leader has to perform a variety of duties to ensure that the team operates smoothly and work towards achieving the company s objectives Here are some of their essential duties and responsibilities - Setting their team s goals and communicating them effectively- Developing and implementing plans and strategies- Delegating responsibilities to team...


  • Calicut, India Mozilor Full time

    We are looking for a pre-sale customer support executive to strengthen our sales efforts and manage all the pre-sales queries. You will be expected to offer effective and timely assistance to prospective customers and capture quality leads for CookieYes, including our Partner Programs. **Responsibilities**: - Support marketing in the acquisition of new...


  • Calicut, India YouGotaGift Full time

    **Job Summary** We are looking for a Customer Support Executive to join our team!* * **Responsibilities**: - Resolving day-to-day customer complaints by ensuring highest levels of customer support and ensuring expectations are met in a timely and professional manner. - Monitor the performance of all customer-related operations and provide progress and...


  • Calicut, Kerala, India Seclob Technologies Private Limited Full time

    **Job Description: Customer Relationship Executive** **Company**: Seclob Technologies **Location**: Calicut Government Cyberpark, Kerala **Job Type**: Full-time **About Us**: Seclob Technologies is a fast-growing technology company committed to delivering innovative solutions and excellent customer service. We are looking for a passionate and...


  • Calicut, Kerala, India fetch international Full time

    **Job Title**:Social Media Customer Executive Location**:Hilite Business Park, Calicut** **Salary**:₹10,000 - ₹13,000 per month **Shift**: Night Shift (5:30 PM - 2:30 AM) **Job Type**: Full-time, Permanent, Fresher **Responsibilities**: - Respond to customer inquiries via chat and social media - Provide customer support and resolve complaints -...


  • Calicut, Kerala, India Life Pharmacy Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Planning the training and standardization of service delivery. - Monitoring the work of individual representatives and of the team. - Conducting quality assurance surveys with customers and...


  • Kerala, India Jazp Full time ₹ 1,20,000 - ₹ 3,60,000 per year

    Customer Support ExecutiveIndia, Kerala | Job ID:JJA0094Posted November 13, 2024Responsibilities: -Respond to inbound tickets and queries of customers -Build lasting relationships with customers, and other team members based on trust and reliability -Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer...