Social Media Customer Executive
6 days ago
**Job Title**:Social Media Customer Executive
Location**:Hilite Business Park, Calicut**
**Salary**:₹10,000 - ₹13,000 per month
**Shift**: Night Shift (5:30 PM - 2:30 AM)
**Job Type**: Full-time, Permanent, Fresher
**Responsibilities**:
- Respond to customer inquiries via chat and social media
- Provide customer support and resolve complaints
- Understand customer needs and make sales recommendations
- Develop and implement customer service policies and procedures
- Maintain excellent product knowledge to enhance customer support
- Foster a positive work environment
**Requirements**:
- Bachelor's degree in Administration or related field
- Excellent English communication skills (written and verbal)
- Proficient in CRM systems and computer skills
- Knowledge of sales skills is a plus
**How to Apply**:
Social Media Customer Support #Customer Service Executive #Customer Care Representative #Social Media Management #Customer Engagement #Customer Retention #Customer Acquisition #Customer Support Specialist #Social Media Specialist #Customer Experience Executive
Pay: From ₹10,000.00 per month
**Benefits**:
- Leave encashment
Schedule:
- Night shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Shift allowance
**Education**:
- Bachelor's (required)
Shift availability:
- Night Shift (required)
- Overnight Shift (required)
Work Location: In person
Expected Start Date: 20/12/2024
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