Customer Care Executive

2 weeks ago

Goregaon Mumbai Maharashtra, India HamBOLDS Private Limited Full time

As a CRM Specialist, you will be the driving force behind building strong customer relationships and boosting sales performance. You will play a key role in managing B2B/B2C sales funnels, onboarding new clients, maintaining key customer accounts, and optimizing CRM workflows to drive revenue and customer loyalty across our brands - Epitight, Cozitis, and Niconi.

**Key Responsibilities**:

- Manage and grow retail, salon, and e-commerce partner relationships.
- Collaborate with marketing teams for campaign alignment and lead conversion.
- Support new product launches with tailored sales strategies.
- Develop automated workflows and personalized communication journeys.
- Monitor customer lifecycle and design win-back/retention campaigns.
- Analyze data to identify gaps in customer engagement or sales opportunities.
- Act as the first point of contact for key clients or distributors.
- Handle escalations and ensure timely resolution of customer concerns.
- Conduct periodic follow-ups, review meetings, and satisfaction surveys.

**Key Requirements**:

- Excellent communication, presentation, and negotiation skills.
- Data-driven mindset with strong analytical and problem-solving skills.
- Ability to multitask and thrive in a fast-paced, startup environment.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Goregaon, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your current CTC?
- What is your salary expectation?

**Experience**:

- Customer service: 1 year (required)

**Location**:

- Goregaon, Mumbai, Maharashtra (required)

Work Location: In person

  • Customer Care Executive

    2 days ago

    Goregaon, Mumbai, Maharashtra, India Ascent Meditech Limited Full time

    Position : Executive - Customer Care Location: Goregaon Salary - 18K- 25K (incl. PF+ Bonus) Job role: - Communicates with other departments to answer customers' inquiries, and solve their problems. Required Experience, Skills and Qualifications: - Age limit - 20 to 38 Years - Qualification - Any Graduate mandatory - Min. 1+ Years of experience in Customer...

  • Customer Care Executive

    7 days ago

    Mumbai, Maharashtra, India Sakash Group Full time

    **Urgent Hiring for Customer Care Executive** Role - Customer Care Executive Industry - Manufacturing Department - Sales & Advertising Qualification : Graduate Exp : 06 to 2 yrs in Tele calling Skills : Communications Skills,English Location : Borivali, Mumbai **Immediate Joiners are preferred** **Job Types**: Full-time, Permanent Pay:...

  • Customer Care Representative

    5 days ago

    Goregaon, Mumbai, Maharashtra, India HamBOLDS Private Limited Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    About the Company:HamBOLDS Pvt Ltd is a fast-growing company in the skincare, haircare, and personal care space. Backed by over 30 years of legacy through our parent company Sun Chem India, we build innovative and high-performing D2C brands like: , , The Customer Service Executive will be responsible for managing customer inquiries, providing support...

  • Customer Care Executive

    5 days ago

    Mumbai, Maharashtra, India Aegis Consultants Full time

    **Designation: Customer Care Executive** **Location - Kurla** **Working Days - Monday to Saturday (10:00 AM - 7:00 PM)** **JOB DESCRIPTION**: - Create a customer care protocol - Handling customer complaints - Gathering customer feedback - Managing consumer concerns - Helping every customer service professional improve - Keeping track of consumer...

  • Customer Care Executive

    5 days ago

    Mumbai, Maharashtra, India thinkbiz consulting Full time

    Position - Customer Care Executive location - Ghansoli Mahape, Navi Mumbai, Maharashtra 400710 Position - Customer Care Executive Qualification - 12th Pass / Graduate Salary - 12,000/- to 15,000/- Inhand (Cab Facility is available of both side.) Language - Hindi, English, Marathi Need Immediate joiner. Job Role: - Customer care executive profile. -...

  • Customer Care Executive

    4 days ago

    Mumbai, Maharashtra, India Arting Digital Private Limited Full time

    **Position Title: Customer care executive** **CTC:18-25K** **Location:Mumbai** **Working Mode:(On side)** **Primary skills:Communication skills.** **qualification:Any** **Roles and Responsibilities** social media - Monitoring customer feedback websites - Handling queries raised on social media platforms - Daily tracking and follow up of customer...

  • Customer Care Executive

    7 days ago

    Mumbai, Maharashtra, India A2TECH Consultants Full time

    **We Require Customer Care Executive for Jogeshwari Location** We are currently seeking a dedicated and customer-focused individual to join our team as a Customer Support Executive for our Jogeshwari location. As a Customer Support Executive, you will be responsible for assisting our customers with any inquiries, concerns, or issues they may have regarding...

  • Customer Care Executive

    5 days ago

    Bhayandar, Mumbai, Maharashtra, India Vibrant Training & Placement Full time

    Exciting Opportunity in Mumbai! Join Our Team as a Customer Care Executive Are you a skilled communicator with a passion for delivering top-notch customer service? We're seeking dynamic individuals to join our team in Mira-Bhayandhar, Mumbai! Position: Customer Care Executive Location: Mira-Bhayandhar, Mumbai Shift: US Shift, Rotational...

  • Customer Care Executive Mumbai

    5 days ago

    Mumbai, Maharashtra, India Aegis Consultants Full time

    **Designation: Customer Care Executive** **Location - Kurla** **Working Days - Monday to Saturday (10:00 AM - 7:00 PM)** **JOB DESCRIPTION**: - Create a customer care protocol - Handling customer complaints - Gathering customer feedback - Managing consumer concerns - Helping every customer service professional improve - Keeping track of consumer...

  • Customer Care Executive

    2 weeks ago

    Mumbai, Maharashtra, India BDV Private Limited Full time

    We are looking for a motivated and enthusiastic Customer Care Executive to join our team. As a fresher in this role, you will be the primary point of contact for our customers, helping them resolve inquiries and issues, and ensuring a positive experience with our company. This is a fantastic opportunity for recent graduates or individuals beginning their...