Travel Desk Executive

2 weeks ago

Vikhroli Mumbai Maharashtra, India Headway Consultant Full time

**Job Title**: Executive - Travel Desk

**Division/Department**: Human Resource & Administration

**Location**:Vikhroli, Mumbai

**Experience**: 3 - 5 years

**Education**:Graduate (any field), IATA qualified will be an added advantage.

**Salary Range**: As per best to industry.

**Notice Period**: Immediate Joiner to 1 Month.

**General Description-**
- As a TMD Executive, he / she will be responsible for coordinating all aspects of corporate travel arrangements for the employees.
- This role requires exceptional organizational skills, attention to detail, and the ability to work effectively under pressure.
- Also, he / she should be a people’s person. Knowledge of MS-Office is a must.

**Functional / Technical Competencies**:
1. Knowledge of Travel Industry

2. Booking Systems Proficiency

3. Destination Knowledge

4. Time Management

5. Negotiation Skills

6. Grievance Handling (Flights, Hotels, Forex Cards and General Grievance)

7. Technology Proficiency

**Behavioral Competencies**:
1. Customer centricity

2. Emotional Quotient

3. Interpersonal relationship

4. Execution Excellence

5. Communication Skills (Written & Verbal)

**Job Description-**

**1. Travel Arrangements**:

- Coordinate domestic and international travel bookings including flights, accommodations, ground transportation, and other necessary arrangements.
- Ensure travel bookings align with company policies and budgetary guidelines.
- Handle last-minute changes and emergencies effectively to minimize disruptions.

**2. Expense Management**:

- Process travel-related expenses in accordance with company policies.
- Verify expense reports for accuracy and compliance with company guidelines.
- Assist employees with expense reimbursement procedures and inquiries.

**3. Travel Policy Compliance**:

- Stay up-to-date with company travel policies and procedures.
- Educate employees on travel policies and ensure adherence to them.
- Identify opportunities for policy improvements and efficiencies.

**4. Vendor Management**:

- Build and maintain relationships with travel vendors, including airlines, hotels, and car rental agencies.
- Negotiate contracts and rates with vendors to optimize cost savings and service quality.
- Address any issues or concerns with vendors promptly and professionally.

**5. Reporting and Analysis**:

- Generate regular reports on travel expenses, trends, and savings.
- Analyze travel data to identify opportunities for cost reduction and process improvement.
- Provide insights and recommendations to management based on travel analytics.

**6. Other Administrative Activities**:

- Daily Admin work
- Housekeeping
- Maintaining ISO Compliance related data.
- Invoice payments.
- General Admin activities

Pay: From ₹25,000.00 per month

Schedule:

- Day shift

Application Question(s):

- What is your current CTC ?
- What is your expected CTC?
- What is your notice period?

**Experience**:

- total work: 3 years (preferred)

Work Location: In person

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