Service Coordinator

3 days ago


Mumbai, India World Traders Mfg.co Full time

The Service Coordinator manages the schedules and day to day operations of all the
Technical Service Personnel. He/She must be able to manage Technical Service Personnel in a professional manner. The work environment is fast paced and the Coordinator will need to be able to make quick and sound decisions. The Coordinator is responsible for working in tandem with our clients.

**Roles and Responsibilities**:

- Plans, schedules, and tracks Service Technicians for day-to-day operations. Coordinates with

Service Technicians for completing client visit.
- Serves as the initial point of contact for clients and forwards client problems to Service

Technicians.
- Assists with logistics including travel for Service Technicians.
- Coordinates with Service Technicians for spare parts requirements of clients.
- Coordinate with client and manufacturers for spare parts and manage the entire process from enquiry of client to shipment and delivery to client.
- Maintain spare past inventory in house.
- Make and send service offers and PI for advance payment to clients.
- Coordinate with accounts department for payment follow ups as well as advance for Service

Technicians for visits.
- Works under the Service Head to develop efficient office processes.
- Coordinates with Service Head for performace review of Service Technicians.
- Works under the Service Head to develop efficient office processes.
- Coordinate with Service Head for Service Technician performance review.
- Strong planning capabilities, organizational skills, leadership ability, and customer service skills. Strong organizational skills as well as the ability to effectively communicate in

English and take a leadership role over the group for which they coordinate.
- Knowledge of import and export.
- Able to interpret internal and external business challenges with impact on the organization and recommends best practice solutions.
- Ability to analyze trends or deviations from standards and implement creative and unique cross-functional solutions.
- Able to effectively communicate complex information to both management and other employees, anticipating questions and focusing on key elements. Ability to implement and ensure compliance to company rules and business processes.
- Handles sensitive issues and exhibits exemplary customer service to internal and external customers.
- Ability to work in a team-oriented environment is critical.
- Ability to give and receive constructive feedback and coaching, and respond appropriately.

**Job Types**: Full-time, Permanent

**Salary**: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 3 years (preferred)

**Speak with the employer**
+91 8591982855


  • Service Coordinator

    7 days ago


    Virar, Mumbai, Maharashtra, India PT Ecological Service Pvt Ltd Full time

    1. To Manager the following KEY RESULT AREAS: (mention KPI and specific targets) A. Schedule service visits, maintenance activities, B. Assign service technicians to specific tasks and projects. C. Ensure that all service activities comply D. quality checks and inspections verify proper operation 2. To Facilitate/Coordinate following activities: A. To...

  • Service Coordinator

    4 days ago


    Mumbai, Maharashtra, India Interface Digital Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role: The Service Coordinator is responsible for planning, scheduling, and coordinating service and maintenance activities for ELV systems such as CCTV, Access Control, Fire Alarm, PA Systems, other low-voltage infrastructure. They act as the link between clients, service engineers, and management to ensure timely delivery and quality of service.Key...

  • Service Coordinator

    5 days ago


    Mumbai, India Riddhi Enterprises Full time

    Role Definition : Taking Ownership of Achieving Assigned Objectives PRIMARY RESPONSIBILITIES Effective Time Management Post Order Processing Efficient handling of Customer Complaints / Feedback Efficient Coordination with Service Team High Level of Inter Departmental Coordination & Co-operation GENERAL RESPONSIBILITIES Responsible for Order Process...

  • Service Coordinator

    5 days ago


    Mumbai, Maharashtra, India Excel Electro Industries & Leasing Pvt Ltd Full time

    Job title - Service Coordinator Qualification - Graduated or equivalent Degree/Diploma Language known - English & Hindi(Must) Job location - Churchgate Experience - 2 to 5 yrs The Service Coordinator manages the schedules and day to day operations of all the Technical Service Personnel. He/She must be able to manage Technical Service Personnel in a...

  • Service Coordinator

    2 weeks ago


    Mumbai, Maharashtra, India Vasu Infosec Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,20,000 per year

    Job Title: Service CoordinatorLocation: Mumbai (Office-based)Experience: 2–3 Years in IBMS & Fire Fighting System Installation, Commissioning & CoordinationIndustry: Fire & Life Safety / IBMS / MEP / Security SystemsJob SummaryWe are seeking a Service Coordinator to oversee and streamline all post-installation service-related activities, including AMC...

  • Service Coordinator

    2 weeks ago


    Navi Mumbai, India White Force Full time

    Job description Job Title : Service Coordinator Job Summary We are looking for an organized and detail-oriented Service Coordinator to manage and streamline the delivery of services to our clients. The Service Coordinator will act as the primary point of contact between clients and the service team, ensuring efficient scheduling, problem resolution, and...

  • Service Coordinator

    2 weeks ago


    Mumbai, India Summining HR Consultancy Pvt. Ltd. Full time

    Hello, We Required 3 field coordinators in service team. Job profile will be as below - Coordination with field team/internal team for installation/deinstallation/service requests - Regular training to field team on device, app and transaction process - Daily report with status to the stakeholders - Should have knowledge of POS Industry with atleast 1 year...

  • Service Coordinator

    2 weeks ago


    Mumbai, India SAFE PVT LTD Full time

    **Senior Service coordinator Responsibilities** v **Team management** v **Relationship Management** v **Revenue Growth** v **Target Achievement for booking & billing** v **Strategic Planner for service delivery** v **Service Excellence** v **Training & Leadership Skills** v **Project planning &management** **Service Delivery & Service...

  • Service Coordinator

    2 weeks ago


    Mumbai, India NCR Corporation Full time

    About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction...

  • Service Coordinator

    4 weeks ago


    Mumbai, India Litmus Marine Innovation Full time

    Responsibilities: Manage warranty claims and customer complaints Ensure timely resolution of service issues Coordinate support services and spare parts requests