Front Office Executive

2 weeks ago


Kolkata West Bengal, India EngageMyTalent HR Solutions LLP. Full time

Monitor office supplies and place orders when necessary;
- Keep updated records and files;
- Prepare outgoing mail by drafting correspondence, securing parcels etc;
- Greet and welcome guests;
- Assist other departments wherever necessary and maintain good working relationships with Team Members;
- Maintaining records of Out ward & Inward mail;
- Coordinating with various departments as per enquiries;
- Supervise the efficient operations of reception including check in/out procedures;
- Manage Guest requests, inquiries, and complaints promptly and completely;
- Attending Incoming & Outgoing Calls;
- Advise the team of any special events or VIP Guests in the hotel for events or for general accommodation;
- Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards;
- Advise your shift team of any special events or VIP Guests in the hotel that day;
- Support team members in handling guest requests and enquiries to ensure a positive outcome is achieved;
- Work with your Manager to identify a specific project to complete during your internship placement.



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