E-commerce Executive

3 days ago

Tiruppur Tamil Nadu, India TwoAtom Technologies LLP Full time

**Job Brief**:
**Key Responsibilities**:

- **Order Management**:_
- Process daily orders received through Shopify and other online platforms.
- Generate and manage order manifests and invoices.
- Coordinate with logistics partners for timely pickup and dispatch.
- Track shipments and ensure smooth delivery to customers.
- **Packing & Dispatch**:_
- Oversee or assist with the packing of products as per order requirements.
- Ensure accuracy in order contents, labeling, and packaging standards.
- Maintain proper records of dispatched orders.
- **Inventory Management**:_
- Update stock levels regularly in Shopify and maintain sync with physical inventory.
- Coordinate with the warehouse or procurement team for restocking.
- **Website & Product Management**:_
- Upload new products, images, and descriptions on Shopify.
- Update pricing, offers, and inventory status as required.
- Ensure product listings are accurate and visually appealing.
- **Customer Support & Coordination**:_
- Assist with customer queries regarding orders, shipping, and returns.
- Coordinate with the marketing and operations team for promotions and campaigns.
- **Reporting**:_
- Maintain daily reports of orders, dispatches, and returns.
- Track delivery performance and highlight operational bottlenecks.

**Qualifications & Skills**:

- Bachelor’s degree or diploma in Business, Commerce, or related field.
- **Minimum 1 year of experience** in ecommerce operations (Shopify preferred).
- Familiarity with order management systems, shipping platforms, and courier portals.
- Basic knowledge of Excel/Google Sheets for reporting.
- Detail-oriented and organized, with the ability to multitask.
- Good communication and coordination skills.
- Prior experience with **Shopify, Amazon, or Flipkart** is a strong advantage.

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

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