Cse (Customer Support Executive)

4 days ago

Kakinada, India BRAND BUZZ Full time

**Job Title**: Customer Support Executive

**Location**: Shanti Nagar, Near Mother Tearse statue, Kakinada

**Job Type**: Full-Time

**Job Summary**:
**Key Responsibilities**:

- Handle complaints, provide appropriate solutions, and follow up to ensure resolution.
- Maintain a record of customer interactions, process customer accounts, and file documents.
- Collaborate with internal teams to resolve complex inquiries and escalate issues to the appropriate department when needed.
- Assist customers with troubleshooting technical issues and provide step-by-step guidance.
- Follow communication procedures, guidelines, and policies set by the company.
- Meet or exceed customer satisfaction and service level targets.
- Contribute to the development of customer service best practices and participate in team meetings.

**Requirements**:

- Proven experience as a Customer Support Executive or similar customer-facing role.
- Excellent communication skills (both verbal and written).
- Strong problem-solving skills and ability to think critically.
- Ability to stay calm and patient when dealing with challenging situations.
- Familiarity with customer support software, CRM systems, and best practices.

**Skills Required**:

- **Communication Skills**: Clear, concise, and professional communication.

**Work Hours**:

- Specify the working hours, such as 10 AM to 7 PM, Monday to Saturday, or shift timings if applicable.

**Benefits**:

- Competitive salary and potential performance-based bonuses.
- Health and wellness benefits.
- Opportunities for career growth and development.
- Comprehensive training programs.
- Supportive and collaborative team environment.
- **Customer Service Skills**: Empathy, patience, and attention to detail.
- **Problem-Solving Skills**: Ability to resolve issues quickly and efficiently.
- **Technical Skills**: Familiarity with CRM systems, ticketing systems, or customer service platforms.
- **Teamwork**: Ability to work well in a collaborative environment.

Pay: ₹8,000.00 - ₹10,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 7286867593

  • Customer Support Executive

    2 weeks ago

    Kakinada, India Brand Buzz Full time

    **Key Responsibilities**: - Contacting potential users to introduce the app, explain its features and benefits, and encourage downloads or registrations. - Handling inbound calls from app users to address inquiries, troubleshoot technical issues, or provide support. - Providing clear and concise explanations of app functionalities, navigation, and usage to...

  • Customer Support Executive

    2 weeks ago

    Kakinada, AP, IN Radha Krishna Homes Full time

    Key Responsibilities Contacting potential users to introduce the app explain its features and benefits and encourage downloads or registrations Handling inbound calls from app users to address inquiries troubleshoot technical issues or provide support Providing clear and concise explanations of app functionalities navigation and usage...

  • Customer Support Executive

    1 week ago

    Kakinada, India BRAND BUZZ Full time

    **Advertise the Position**: Post the job opening on relevant job boards, your company website, and social media platforms. You can also consider reaching out to local universities or technical schools. **Onboarding and Training**: Provide thorough onboarding and training to ensure that your new customer support staff understand your company's products,...

  • Customer Service Executive

    3 weeks ago

    Kakinada, India Healeo Nutrition Full time

    Internship Details:Type: Full-time, RemoteSalary: ₹10,000 (monthly, in hand)Work Days: Monday to SaturdayWork Timings: 09:00 AM – 06:00 PMJob Description:We are hiring a Customer Service Intern with mandatory fluency in English, Hindi, and Malayalam. The role involves handling both inbound and outbound calls to connect with customers, resolve queries,...

  • IT Support Executive

    6 days ago

    Kakinada, India RAK CERAMICS IND PVT LTD Full time

    Provide remote IT support to UAE users - Handle and manage calls from UAE users in line with IT SD policies and procedures. - Providing support to senior IT Managers in UAE in terms of project support and assigned activities as/when required (e.g. user desktop support in setting up GUI, network connectivity etc.) - Participate in activities involving the...

  • Customer Relation Executive

    1 week ago

    Kakinada, India Cyrix Healthcare Pvt Ltd Full time

    1. Meeting Customers (Gvt. Authorities) understand their concerns and work on resolution for the discussed issues. 2. Address customer needs and concerns efficiently and effectively to turn unhappy customers into Happy customers. 3. Build rapport and establish good relationships with customers to ensure customer retention. 4. Provide constructive feedback...

  • Cloud Coputing Trainer

    2 weeks ago

    Kakinada, India ICA Edu Skills Full time

    ICA Edu Skills Pvt. Ltd. is one of the top leading vocational training & placement institutes in India, incorporated by Dr. Narendra Kumar Shyamsukha, FCA in 1999. CIA, the foundation part of ICA, is the trailblazer in the field of employment-oriented Computerized Accounts & Taxation Training courses. The organization aims to create sound and proficient...

  • Key Account Executive

    2 days ago

    Kakinada, India AMS Human Resources Pvt. Ltd. Full time

    **JOb Role-Key Account Executive( GF )** Location - Visweswara Rao Road, 67 20 2A, lalbahadur nagar, road no 8 Kakinada, Andhra Pradesh Job responsibilities: - Mapping key customers across BSOA - Busuness service-oriented architecture - Potential working for each customer - Complete management of Key customers through CRM- Customer relationship...

  • Front Office Executive

    14 hours ago

    Kakinada, India ESWARIGROUP Full time

    The front office executive plays a crucial role in providing exceptional customer service and ensuring smooth operations at the front desk or reception area. This position involves handling a variety of administrative and customer-facing tasks to create a positive and professional impression of the organization. **Reception Duties**: Greet and welcome...

  • Sales Executive

    4 days ago

    Kakinada, India Vm rental services Full time

    **Job Title: Sales Executive (Travel Agency)** **Location**: Railway Stations and Bus Stations We are seeking a dynamic Sales Executive to join our travel agency team. The primary responsibility of this role is to attract customers from railway stations and bus stations by engaging with them and promoting our travel agency...