IT Support Executive

5 days ago


Kakinada, India RAK CERAMICS IND PVT LTD Full time

Provide remote IT support to UAE users
- Handle and manage calls from UAE users in line with IT SD policies and procedures.
- Providing support to senior IT Managers in UAE in terms of project support and assigned activities as/when required (e.g. user desktop support in setting up GUI, network connectivity etc.)
- Participate in activities involving the operational requirements, research technology solutions, and help build the most cost-effective and efficient system.
- Assist/coordinate in disaster recovery and back-up procedures and information security and control structures.
- Provide secure access to the network for local and remote users; Secure data from internal, external threats & attack

**Salary**: ₹300,000.00 - ₹500,000.00 per year

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kakinada, Andhra Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- IT support: 1 year (required)

Work Location: In person



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