Administrative and Operations Associate

Job Title: Administrative and Operations Associate

About Us:
Access Assist is dedicated to helping individuals build healthy financial lives and participate in today's connected economy. Promoting inclusion in the real economy should extend beyond mere possession of an account or scheme, receiving basic income, or gaining isolated access to skills. It entails empowering individuals to construct sound financial well-being through the utilization of digital tools and data, while also evaluating its effects through an economic well-being perspective.

Through our work we are focus on accelerating end-customer impact by addressing determinants to drive economic and financial resilience outcomes, while contributing to shape inclusive communities and markets. Done by way of shaping pathways that can strengthen social protection mechanism and enhance future mobility for vulnerable population; Develop business models that promote positive individual behaviors, thereby enhancing the capacity of market participants to advance the ESG and SDG agendas; Balancing the use of technology, data and finance to serve as an enabler and social good.

We are seeking a highly motivated and experienced person to join our team to be based in New Delhi.

**Responsibilities**:
2.1. Operations Management:
a. Oversee and coordinate day-to-day administrative operations to ensure smooth functioning.

b. Develop and implement efficient processes and procedures to optimize operational effectiveness.

c. Collaborate with internal teams to streamline workflows and enhance productivity.

d. Monitor and report on key operational metrics, identifying areas for improvement.

e. Troubleshoot operational issues and propose effective solutions.

2.2. Vendor Management:
a. Identify and evaluate potential vendors, assessing their capabilities and suitability.

b. Establish and maintain positive relationships with vendors, serving as the primary point of contact.

c. Negotiate and manage vendor contracts, ensuring favorable terms and conditions.

d. Monitor vendor performance, address any issues or disputes promptly, and maintain vendor records.

2.3. Contract Management:
a. Review and analyze contracts, ensuring compliance with legal and organizational requirements.

b. Collaborate with legal and procurement teams to negotiate contract terms and conditions.

c. Maintain a comprehensive contract management system, tracking key milestones, renewals, and amendments.

d. Ensure timely contract renewals and coordinate contract-related communications.

2.4. Financial Administration:
a. Track and manage payments and invoices, ensuring accuracy and timeliness.

b. Collaborate with the finance team to reconcile financial records and resolve discrepancies.

c. Prepare financial reports, support budget planning and forecasting, and monitor expenses.

d. Assist in financial data analysis and provide recommendations for cost-saving opportunities.

2.5. Calendar Management and Meeting Support:
a. Manage calendars for senior management, scheduling and coordinating meetings, appointments, and travel arrangements.

b. Prepare meeting agendas, collate necessary documents and materials, and distribute them in a timely manner.

c. Attend meetings, record minutes, and ensure proper follow-up on action items.

d. Facilitate effective communication between senior management and internal/external stakeholders.

e. Anticipate scheduling conflicts and proactively resolve them.

f. Remind executives of upcoming commitments and deadlines.

2.6. Correspondence and Communication:
b. Draft, proofread, and edit documents, presentations, and reports on behalf of executives.

c. Maintain effective communication channels with internal and external stakeholders.

d. Respond to inquiries, requests, and issues promptly and professionally.

2.7. Administrative Support:
a. Provide administrative support to executives, including managing files, records, and documents.

b. Prepare meeting agendas, take accurate meeting minutes, and distribute them to relevant parties.

c. Organize and coordinate executive events, conferences, and workshops.

d. Conduct research, gather data, and prepare reports as required.

e. Handle confidential and sensitive information with discretion.

2.8. Travel and Logistics Management:
a. Make travel arrangements, including flights, accommodations, and transportation for executives.

b. Prepare travel itineraries, ensuring all necessary details are provided.

d. Coordinate logistics for meetings, conferences, and other events.

Qualifications and Skills:
a. Bachelor's degree in business administration, management, or a related field (or equivalent experience).

b. Proven experience in administrative and operations roles, preferably in a consulting or professional services firm.

c. Strong proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word) for effective communication and documentation.

d. Excellent organizational and time management skills, wi