Customer Acquisition Executive

2 weeks ago


Gurugram Haryana, India Career Crox Full time

**Customer Care Support Executive**

**5 days working**

**Location**: Gurgaon
**Hiring Type**: Bulk Hiring

**Position Overview**

We are hiring Customer Care Support Executives for a voice-based customer service process. The role involves resolving customer queries over calls while maintaining high service standards.
- **Education**: Undergraduate / Graduate
- **Language Requirements**:

- Must have fluent English communication skills
- Ability to confidently handle counter questions and customer objections

**Key Responsibilities**
- Manage inbound and outbound customer calls
- Deliver accurate information related to products or services
- Resolve issues effectively and ensure customer satisfaction
- Maintain a calm and professional tone in every interaction
- Adhere to call quality and service standards

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

Application Question(s):

- How much do you rate your English Communication Skill out of 10?
- What's your total experience in Voice Related roles ?
- What's your current in-hand salary?
- Are you ok with Sales role with Higher incentives ?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Fluent English (preferred)

**Location**:

- Gurgaon, Haryana (preferred)

Work Location: In person



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