Customer Care Executive

2 days ago


Pune, India Credence Resource Management Full time

International BPO - Voice Process (US collections process)

Position Title - Executive - Customer Service

Location - Kharadi, Pune

Highlights:

- Best In Market Salaries from 2.4 lakhs up-to 4 lakhs
- 6 week new hire training program
- Unlimited Incentive Plan with transparent KRA's
- Enhance your Analytical/Decision Making & Negotiation skills
- Free Medical/Life insurance
- Employee Centric Policies
- Free Home Pick & Drop Transportation
- Fixed shifts
- 8 hour shifts [Including the 45 min break]
- Free transport [Home pick-up & drop]

Profile Summary:
As an Executive - Customer Service, you will be responsible to communicate with consumers of

healthcare and telecommunication providers in the United States to collect on overdue and unpaid

bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating

for the overdue payment, on behalf of the client.

Position requirements:

- Good English verbal skills required
- This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am
- Sunday fixed Off & Alternate Saturday Working

About the Company

Receivable Management for Healthcare, Telecommunications, Utilities, Media & entertainment

companies.

We are 2000+ employees strong who provide exceptional performance that’s customer friendly &
compliant; and deliver world class results to ensure brand integrity.

From our large Fortune 100 clients to over a hundred US Small Business clients, we have helped each

of them drive their financial results to new levels by ramping up quickly, reacting immediately,

beating deadlines, and overcoming challenges under extreme pressure while delivering

Transformational Results

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹18,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Evening shift
- Night shift
- US shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Speak with the employer**
+91 8956559811



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