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Customer Service Associate

2 weeks ago

Navi Mumbai, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full time

Job Description:
1. Location: Airoli

2. Handling Inbound calls (Customer Service)

3. Need to handle queries related to US Customers

4. Designation: CSA

5. Excellent communication skills needed

6. HSC/ Graduate with Minimum 6 Months Chat or Voice Experience.

7. Shift Timing 24*7 rotational shift

8. Week off-2 Rotational week off between Monday till Sunday

9. Salary - 18,000 - 23,000 In hand +2750 Incentives.

10. Strict background verification for all Employment and Educations documents.

12. Rounds of Interviews: HR, Ops, Berlitz (VnA), Typing-25/85.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: Up to ₹23,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)

Shift availability:

- Night Shift (preferred)
- Overnight Shift (preferred)
- Day Shift (preferred)

**Speak with the employer**
+91 07506750025