Office Coordinator/operations Coordinator

2 days ago


Delhi Delhi, India Passionworkx Full time

Process new orders and manage purchase orders.
- Create and maintain delivery schedules and challans.
- Coordinate installation schedules and ensure collection of balance payments.
- Handle the return of shade cards and samples.
- Send thank-you messages to clients post-order as part of client appreciation.
- Follow up on pending payments via WhatsApp using pre-defined templates.
- Maintain and update payment follow-up details in Excel.
- Set reminders and make follow-up calls to clients using provided scripts.
- Share product updates and festival greetings via WhatsApp (monthly).
- Collect feedback from clients every 8 weeks and update the CRM system.
- Ensure CSR verification is completed on the same day as installation.
- Encourage Google reviews from satisfied clients and escalate complaints when necessary.
- Coordinate internally for installation, delivery, recruitment, and enquiry handling.
- Bachelor's degree
- 0-1 years of experience as Office / Operations Coordinator.
- Excellent communication and follow-up skills.
- Strong organizational and multitasking abilities.
- Knowledge in MS Excel, WhatsApp Business, and basic CRM tools.

**Please Call Shalini - 8889878644**

Pay: ₹17,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Language**:

- English (preferred)

Work Location: In person



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