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Product Support

3 weeks ago

Chennai Tamil Nadu, India Fusion Innovative Full time

**Customer Support**

**Experience - 1 to 3 years**

**Work Location - Chennai**

**Work timings: 7.00 pm to 4.00 am**

**Company Description**
Fusion Innovative is a technology solution provider that offers digital solutions to businesses. Our adaptable and powerful solutions cater to the current needs of businesses whilst unlocking future opportunities. We are located in Chennai and working towards making technological needs accessible to everyone.

**Role Description**
This is a full-time on-site role for a Product Support Executive. The Product Support Executive will be responsible for providing online and technical support to customers, ensuring customer satisfaction, and providing excellent customer service.

**Qualifications**
- Customer Support, Technical Support, and Online Support skills
- Customer Service and Customer Satisfaction skills
- Excellent communication skills, both written and verbal
- Ability to handle difficult situations and resolve customer issues
- Ability to work in a team and under pressure
- Experience with CRM software is a plus
- Bachelor's degree in any field

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Night shift

Application Question(s):

- What is your current CTC ?
- What is your expected CTC ?
- Are you immediate joiner? If not what will be your notice period? (in days)
- How many years of work experience do you have with Technical Support?

Work Location: In person