Voice and Accent Trainer

4 days ago

Mumbai, India SPES Manning Solutions LLP Full time

Urgent Hiring

Position: Voice and Accent Trainer

Need immeditate joiner.
- Conduct Communication training for New Entrants
- Conduct Communication training for Existing Agents
- Conduct Soft Skills Trainings for Existing Staff
- Provide consultative support to business areas to address training needs on language
- Carry out fact-find, present recommendations, draw up and execute training plans
- Develop and conceptualize content for new training programs, as and when required
- Conduct Training Needs Analysis, create Training Calendars
- Meet training effectiveness criteria, measure and report delegate performance
- MIS and reporting (scores, synopsis, project reports, delegate reports, ad-hoc training reports)
- Assist new trainers and bring them up the learning curve through coaching and mentoring
- Update training content, plan and conduct batch training for new hires
- Design content, plan and conduct customized individual training for operations
- Ensure compliance to internal and external regulations and procedures
- Design and regularly review recruitment filters
- Provide screening support and audit adherence to recruitment filters

**Salary**: ₹30,000.00 - ₹50,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Teaching: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9762135147

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