Desktop Administrator

2 weeks ago

Andheri Mumbai Maharashtra, India MBH Architects Full time

MBH Architects is a top-tier firm with a small firm feel. We have offices in the San Francisco Bay Area, New York, Denver, and Mumbai. Our staff of over 200 employees work on projects ranging from high-density housing developments to sustainability-focused tech campuses to restaurants to memorable spaces for brands like Tesla, Allbirds, Invisalign, West Elm, and the world’s top luxury brands.

MBH is looking for a support-focused IT Desktop Administrator to provide timely and customer-service focused I.T. support to the office in order to ensure effective and efficient operations.

Job Duties:

- Troubleshoot software and hardware end-user issues.
- System Maintenance Schedule including OS & software updates for systems & servers.
- Firmware updates including systems & hardware.
- Move computer and phone equipment as needed for moves and desk height adjustments; install ergonomic equipment.
- Track I.T. supplies such as computer parts, peripherals, and ergonomic equipment.
- Co-ordinate with vendors and consultants.
- Manage I.T. equipment - including printers, cameras, laptops, etc.
- Handling IT related queries for Mumbai and US team
- Keep detailed inventory of hardware and software license up to date with details and deadlines.
- Implement ways to improve I.T. procedures.
- Manage multiple assignments concurrently.
- Build upon what has already been learned.
- Pass on to others what you have learned.
- Demonstrate understanding of how daily activities impact the icons.
- Well versed with MS Office
- Prepare AV capabilities for presentation.

Skills & Efficiencies
- 4 Years work experience in an IT support role.

If you take your work seriously, but love to laugh at yourself and with others and never settle for anything less than stellar work, MBH Architects is for you.

MBH is an equal opportunity employer who values diversity in the workplace.

Pay: ₹285,049.77 - ₹1,249,632.17 per year

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Andheri East, Mumbai - 400059, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Technical support: 4 years (required)
- Desktop support: 3 years (required)
- Microsoft Office: 1 year (required)
- Software troubleshooting: 1 year (required)
- IT support: 1 year (required)

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