Reservations Associate

2 weeks ago

Goa, India De Mandarin Hotel Full time

We are looking for Reservations associate who is interested in gaining experienced in the same field and excel as well.

You will be reporting to Reservations manager.
- Processes reservations by mail, telephone, telex, cable, fax, or central reservation systems referral.
- Processes reservations from the sales office, other hotel departments, and travel agents.
- Knows the type of rooms available as well as their location and layout.
- Knows the selling status, rates, and benefits of all package plans.
- Knows the credit policy of the hotel and how to code each reservation.
- Creates and maintains reservation records by date of arrival and alphabetical listing.
- Determines room rates based on the selling tactics of the hotel.
- Prepares letters of confirmation.
- Communicates reservation information to the front desk
- Processes cancellations and modifications and promptly relays this information to the front desk.
- Understands the hotel’s policy on guaranteed reservations and no-shows.
- Processes advance deposits on reservations.
- Assists in preregistration activities when appropriate.
- Monitors advance deposit requirements.

Kindly note your job responsibilities are not exclusive and may include more tasks assigned by your HOD.

Your detailed job responsibilities will be provided ones you are selected.

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Ability to Relocate:

- Goa, Goa: Relocate before starting work (required)

Work Location: In person

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