Merchant Operations
4 days ago
**About Us**:
***Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma.
**About the team**:
Merchant Operations - Offline Onboarding.
**About the role**:
Quality check of merchant KYC & other documents.
**Expectations/ Requirements**:
**1.** Complete daily QC targets without fail.
**2.** Identify product enhancement needs & share with TL/managers.
**3.** Adherence to SOP’s.
**4. **Responsible for closing pending cases within TAT.
**5. **Performing QC of cases with complete accuracy.
**Superpowers/ Skills that will help you succeed in this role**:
**1. **Strong analytical skills.
**2. **Understanding of customer service.
**3. **Basic knowledge of Fintech/banking/NBFC’s added an advantage.
**4. **Good knowledge of MS Excel.
**Why join us**:
**1. **A collaborative output driven program that brings cohesiveness across businesses through technology.
**2.** A solid 360 feedback from your peer teams on your support of their goals.
**3. **Respect that is earned, not demanded from your peers and manager.
**Compensation**:
If you are the right fit, we believe in creating wealth for you
With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story
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