Merchant Support
2 weeks ago
**About Us**: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma. **About the team**: Merchant Helpdesk team handles merchant queries and concerns on QR code,EDC and Soundbox-related issues like payment, settlement, device-related issues, etc. basis and make sure the daily task is being closed within the defined TAT with good merchant experience. **Expectations/ Requirements** - Managing of inbound and outbound calls in a timely manner - Creative and dedicated individual who will fit with our collaborative culture - Cohesively work with a lot of people, across functions and teams every day - Coordinate with other departments for compatibility of all aspects of each project - Smart thinking and clear communication - Be a brand ambassador for Paytm: "Stay Hungry, Stay Humble, Stay Relevant - Troubleshoot merchant problems, identifies the request and takes appropriate measure as per the guidelines - Excellent merchant service skills that build high levels of merchant satisfaction - Excellent verbal and written communication skills - Ability to work both independently and in a team environment. **Superpowers/ Skills that will help you succeed in this role** - Outstanding customer service skills and dedication to providing exceptional customer care - Must be self-motivator and self-starter - Ability to multitask and successfully operate in a fast paced, team environment - Must adapt well to change and successfully set and adjust priorities as needed - High level of drive, initiative and self-motivation - Ability to take internal and external stakeholders along - Love for simplifying - Growth Mind set **Qualification : Any Graduation** **Why join us?** - A collaborative output driven program that brings cohesiveness across businesses through technology - Improve the average revenue per use by increasing the cross-sell opportunities - A solid 360 feedback from your peer teams on your support of their goals - Respect, that is earned, not demanded from your peers and manager **Compensation**: If you are the right fit, we believe in creating wealth for you. With an enviable 500 million+ registered users, 21 million+ merchants, and a depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers and merchants, and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story
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Merchant Onboarding
2 weeks ago
Noida, Uttar Pradesh, India Paytm Full time ₹ 3,00,000 - ₹ 6,00,000 per yearAbout Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About...
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Merchant Onboarding
2 weeks ago
Noida, India Paytm Full timeAbout Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited...
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Noida, India Paytm Full time**About Us***: Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like...
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Merchant Engagement
4 days ago
Noida, Uttar Pradesh, India Paytm Full time ₹ 15,00,000 - ₹ 25,00,000 per yearKey responsibilities:-Lead and manage the end-to-end deployment of EDC and DQR devices across PAN India for enterprise merchants.-Develop deployment strategies, timelines, and resource plans to achieve target rollouts efficiently.-Coordinate with regional teams, vendors, logistics, technical support, and enterprise merchants to ensure smooth installations...
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VRM - Merchant Onboarding
2 weeks ago
Noida, India Paytm Full timeAbout Us: Paytm Payment Services Limited (PPSL) is a wholly owned subsidiary of One97Communications (OCL) headquartered in Noida, India. It is a technology-driven fintech entity offering digital payments solutions and business tools to merchants. PPSL’s mission is aligned with Paytm’s broader goal: "to bring half-a-billion Indians to the mainstream...
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Merchant Operations
6 days ago
Noida, India Paytm Full time**About Us**: ***Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications...
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Associate - Merchant Helpdesk 560
3 days ago
Noida, Uttar Pradesh, India Paytm Payments Services Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout Us: Paytm Payments Services Limited houses the Paytm payment gateway business which enables thousands of online merchants to offer world class frictionless payment experience to their customers. We are present across large enterprises and startups including well known unicorns alike. We strive to take payments beyond an enabler and an instrument to...
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Merchant Experience Lead
2 weeks ago
Noida, India Paytm Full timeJob Title: Merchant Experience Lead About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream...
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Associate - Merchant Onboarding 631
3 days ago
Noida, Uttar Pradesh, India Paytm Payments Services Full time ₹ 40,00,000 - ₹ 80,00,000 per yearAbout Us: Paytm Payment Services Limited (PPSL) is a wholly owned subsidiary of One97 Communications (OCL) headquartered in Noida, India. It is a technology-driven fintech entity offering digital payments solutions and business tools to merchants. PPSL's mission is aligned with Paytm's broader goal: "to bring half-a-billion Indians to the mainstream...
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Merchant Onboarding- Am
1 week ago
Noida, India Paytm Full timeTitle: Process Excellence - Manager/ AM About Us: Paytm is India leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial...
