Merchant Onboarding- Am
2 days ago
Title: Process Excellence - Manager/ AM About Us: Paytm is India leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma. About the team: - The requirement is in the Merchant Helpdesk (MHD) team. MHD is responsible for creating a unique customer experience for Paytm Merchants with optimized operational processes guided by data analytics. About the role: - Working on reports, dashboards and automation to provide visibility to of MHD health to all stakeholders - Analyzing and preparing data for leadership presentation which should help in taking informed decisions Expectations/ Requirements - Should have a hands-on experience in process design, implementation and tracking through regular MIS in a complex manufacturing / service organization - Should have understanding of data to identify the pain points, create corrective course of actions and deploy it with the Ops team wit proper training and driving the improvement through process control - Track the performance of the process through multiple communication channels, take corrective actions in all channels to improve merchant experience and measuring NPS and C-SAT - Creative and dedicated individual who will fit with our collaborative culture - Cohesively work with a lot of people, across functions and teams every day - Coordinate with other departments for compatibility of all aspects of each project - Develop comprehensive project plans along with key stakeholders - Program manage initiatives that are driven centrally for Technology improvements - Track Program/Project performance, specifically to analyze the successful completion of short - and long - term goals - Engage with various Business & Technology Teams within Paytm to identify common bottlenecks esp. on Technology front - Enable and encourage use of common services to increase the speed of development and execution - Smart thinking and clear communication - Use and continually develop leadership skills - Be a brand ambassador for Paytm - Stay Hungry, Stay Humble, Stay Relevant Superpowers/ Skills: - High level of drive, initiative and self-motivation - Ability to take internal and external stakeholders along - Understanding of Technology and User Experience - Love for simplifying - Growth Mindset - Willingness to experiment and improve continuously Why join us: - A collaborative output driven program that brings cohesiveness across businesses through technology - Improve the average revenue per use by increasing the cross-sell opportunities - A solid 360 feedback from your peer teams on your support of their goals - Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story
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VRM - Merchant Onboarding
1 week ago
Noida, India Paytm Full timeAbout Us: Paytm Payment Services Limited (PPSL) is a wholly owned subsidiary of One97Communications (OCL) headquartered in Noida, India. It is a technology-driven fintech entity offering digital payments solutions and business tools to merchants. PPSL’s mission is aligned with Paytm’s broader goal: "to bring half-a-billion Indians to the mainstream...
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Associate Merchant Onboarding
2 weeks ago
Noida, Uttar Pradesh, India Paytm Full timePaytm Payment Services Limited PPSL is a wholly owned subsidiary of One97 Communications OCL headquartered in Noida India It is a technology-driven fintech entity offering digital payments solutions and business tools to merchants PPSL s mission is aligned with Paytm s broader goal to bring half-a-billion Indians to the mainstream economy PPSL operates one...
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Merchant Onboarding
1 week ago
Noida, Uttar Pradesh, India Paytm Full time ₹ 3,00,000 - ₹ 6,00,000 per yearAbout Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About...
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Merchant Onboarding
2 weeks ago
Noida, India Paytm Full timeAbout Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited...
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[Only 24h Left] Merchant Onboarding/Helpdesk
3 weeks ago
Noida, India One97 Communications Limited Full timeJob Description About Us: Paytm Payment Services Limited (PPSL) is a wholly owned subsidiary of One97 Communications (OCL) headquartered in Noida, India. It is a technology-driven fintech entity offering digital payments solutions and business tools to merchants. PPSL's mission is aligned with Paytm's broader goal: to bring half-a-billion Indians to the...
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Immediate Start: Inside Sales
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Noida, India One 97 Full timeJob Description About Us: Paytm Payment Services Limited (PPSL) is a wholly owned subsidiary of One97 Communications (OCL) headquartered in Noida, India. It is a technology-driven fintech entity offering digital payments solutions and business tools to merchants. PPSL's mission is aligned with Paytm's broader goal: to bring half-a-billion Indians to the...
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noida, India Paytm Payments Services Full timeRole: Associate / Sr. Associate – VRM (Merchant Onboarding & Portfolio Management)Location: [Noida]Department: Merchant Onboarding & PortfolioReporting To: Team Lead / Manager – OnboardingRole OverviewAs a VRM Associate, you will support merchants in completing their onboarding journey with Paytm Payments Services. The role involves guiding merchants...
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Noida, Uttar Pradesh, India Paytm Payments Services Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole: Associate / Sr. Associate – VRM (Merchant Onboarding & Portfolio Management)Location: [Noida]Department: Merchant Onboarding & PortfolioReporting To: Team Lead / Manager – OnboardingRole OverviewAs a VRM Associate, you will support merchants in completing their onboarding journey with Paytm Payments Services. The role involves guiding merchants...
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Urgent Human Resource Recruiter
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Noida, Uttar Pradesh, India AM Realty Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany ProfileAM REALTY SOLUTIONS is one of the fastest growing real estate developers and Builders in Rajasthan &Goa. AM REALTY SOLUTIONS offers Freehold Plots and commercial space on prime locations(Highways) with architecturally Professional Landscaping and structural treatment.This Group's major focus is in Phulera/Sambhar, Jaipur & Goa where the...
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Merchant Operations
1 week ago
Noida, India Paytm Full time**About Us**:Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications...
