Merchant Operations
3 weeks ago
About Us : Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma. About the Role: We are seeking a highly organized and proactive Team Leader / Assistant Manager – Operations with expertise in process automation and team management. The ideal candidate will lead operational workflows, drive automation initiatives, manage a team to ensure timely task execution, and collaborate across departments to enhance efficiency. This role is suited for professionals who can balance day-to-day operations with strategic process improvements, while ensuring compliance with internal standards.Key Responsibilities: ● Process Automation: Identify manual processes that can be automated; collaborate with tech teams to design and implement automation solutions. ● Operational Oversight: Monitor daily workflows, allocate tasks, and resolve bottlenecks to maintain seamless operations. ● Data Management: Oversee the maintenance of operational databases, reports, and documentation; ensure accuracy and timely updates. ● Cross-Functional Coordination: Work closely with sales, customer support, logistics, finance, and compliance teams to ensure smooth execution of deliverables. ● Performance Monitoring: Track KPIs, prepare performance dashboards, and present improvement plans to senior management. ● Issue Escalation: Act as the point of escalation for operational delays, errors, or client/vendor concerns. ● Compliance & SOP Adherence: Ensure all processes follow internal SOPs and regulatory guidelines (including KYC requirements, if applicable). ● Continuous Improvement: Analyze operational trends, identify improvement areas, and implement efficiency-driven solutions. Key Skills & Competencies: ● Proven experience in team handling and operations management. ● Strong understanding of automation tools and process optimization techniques. ● Excellent communication, coordination, and stakeholder management skills. ● Advanced Excel/Google Sheets skills (formulas, pivot tables, lookups, dashboards). ● Analytical mindset with the ability to interpret data and derive actionable insights. ● Strong organizational skills with attention to detail. ● Ability to work under pressure in a fast-paced environment. ● Familiarity with KYC guidelines and operational compliance frameworks preferred.Pre Requisites : ● Minimum 6-8 years of work experience in similar roles. ● Noida / Open for Jabalpur for exceptional candidates. ● Bachelor / MBA relevant degree
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Merchant Operations
6 days ago
Noida, India Paytm Full time**About Us**: ***Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications...
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Noida, India Paytm Full time**About Us***: Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like...
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Merchant Operations
2 weeks ago
Noida, Uttar Pradesh, India Paytm Full time ₹ 15,00,000 - ₹ 25,00,000 per yearAbout Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited...
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Merchant Operations
6 days ago
Noida, Uttar Pradesh, India Paytm Full time ₹ 12,00,000 - ₹ 24,00,000 per yearAbout Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited...
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Merchant Experience Lead
2 weeks ago
Noida, India Paytm Full timeJob Title: Merchant Experience Lead About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream...
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Merchant Engagement
4 days ago
Noida, Uttar Pradesh, India Paytm Full time ₹ 15,00,000 - ₹ 25,00,000 per yearKey responsibilities:-Lead and manage the end-to-end deployment of EDC and DQR devices across PAN India for enterprise merchants.-Develop deployment strategies, timelines, and resource plans to achieve target rollouts efficiently.-Coordinate with regional teams, vendors, logistics, technical support, and enterprise merchants to ensure smooth installations...
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VRM - Merchant Onboarding
2 weeks ago
Noida, India Paytm Full timeAbout Us: Paytm Payment Services Limited (PPSL) is a wholly owned subsidiary of One97Communications (OCL) headquartered in Noida, India. It is a technology-driven fintech entity offering digital payments solutions and business tools to merchants. PPSL’s mission is aligned with Paytm’s broader goal: "to bring half-a-billion Indians to the mainstream...
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Merchant Alliances
6 days ago
Noida, India Paytm Full time**About Us**: Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like...
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Associate - Merchant Onboarding 631
3 days ago
Noida, Uttar Pradesh, India Paytm Payments Services Full time ₹ 40,00,000 - ₹ 80,00,000 per yearAbout Us: Paytm Payment Services Limited (PPSL) is a wholly owned subsidiary of One97 Communications (OCL) headquartered in Noida, India. It is a technology-driven fintech entity offering digital payments solutions and business tools to merchants. PPSL's mission is aligned with Paytm's broader goal: "to bring half-a-billion Indians to the mainstream...
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Merchant Support
2 weeks ago
Noida, India Paytm Full time**About Us**: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications...
