Merchant Operations

3 days ago


Noida, Uttar Pradesh, India Paytm Full time ₹ 12,00,000 - ₹ 24,00,000 per year
About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma. 
About the Role: We are seeking a highly organized and proactive team member – Operations with expertise in process automation and team management. The ideal candidate will lead operational workflows, drive automation initiatives, manage a team to ensure timely task execution, and collaborate across departments to enhance efficiency. This role is suited for professionals who can balance day-to-day operations with strategic process improvements, while ensuring compliance with internal standards.
Key Responsibilities:  ● Process Automation: Identify manual processes that can be automated; collaborate with tech teams to design and implement automation solutions. ● Operational Oversight: Monitor daily workflows, allocate tasks, and resolve bottlenecks to maintain seamless operations. ● Data Management: Oversee the maintenance of operational databases, reports, and documentation; ensure accuracy and timely updates. ● Cross-Functional Coordination: Work closely with sales, customer support, logistics, finance, and compliance teams to ensure smooth execution of deliverables. ● Performance Monitoring: Track KPIs, prepare performance dashboards, and present improvement plans to senior management. ● Issue Escalation: Act as the point of escalation for operational delays, errors, or client/vendor concerns. ● Compliance & SOP Adherence: Ensure all processes follow internal SOPs and regulatory guidelines (including KYC requirements, if applicable). ● Continuous Improvement: Analyze operational trends, identify improvement areas, and implement efficiency-driven solutions. 
Key Skills & Competencies:  ● Proven experience in team handling and operations management. ● Strong understanding of automation tools and process optimization techniques. ● Excellent communication, coordination, and stakeholder management skills. ● Advanced Excel/Google Sheets skills (formulas, pivot tables, lookups, dashboards). ● Analytical mindset with the ability to interpret data and derive actionable insights. ● Strong organizational skills with attention to detail. ● Ability to work under pressure in a fast-paced environment. ● Familiarity with KYC guidelines and operational compliance frameworks preferred.
Pre Requisites: ● Minimum 1-2 years of work experience in similar roles. ● Bachelor / MBA relevant degree We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
  • Merchant Operations

    1 week ago


    Noida, Uttar Pradesh, India Paytm Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited...

  • Assistant Merchant

    2 weeks ago


    Noida, Uttar Pradesh, India RMX Joss Fashion Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionRMX Joss Fashion Private Limited is an electrical/electronic manufacturing company located in Noida, Uttar Pradesh, India. The company is known for its innovative products and commitment to quality. RMX Joss Fashion employs a dedicated team to ensure superior product development and customer satisfaction. They focus on delivering...

  • Merchant Engagement

    2 days ago


    Noida, Uttar Pradesh, India Paytm Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Key responsibilities:-Lead and manage the end-to-end deployment of EDC and DQR devices across PAN India for enterprise merchants.-Develop deployment strategies, timelines, and resource plans to achieve target rollouts efficiently.-Coordinate with regional teams, vendors, logistics, technical support, and enterprise merchants to ensure smooth installations...


  • Noida, Uttar Pradesh, India Paytm Payments Services Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited...


  • Noida, Uttar Pradesh, India Paytm Full time ₹ 50,00,000 - ₹ 1,50,00,000 per year

    About Paytm:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.About...


  • Noida, Uttar Pradesh, India Paytm Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About Paytm:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.About...


  • Noida, Uttar Pradesh, India One97 Communications Limited Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About Paytm:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.About...

  • Merchant Ops

    1 week ago


    Noida, Uttar Pradesh, India Paytm Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    About Us:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of...


  • Noida, Uttar Pradesh, India Paytm Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.Role...


  • Noida, Uttar Pradesh, India Paytm Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role...