Zoho Implementation

Zoho Implementation Executive

Company: Srisattva Group
Position: Zoho Implementation Executive
Experience: 2 to 5 years
Location: Chennai
Type : Work from Office
Department: IT / Technology / Software
Reports To: Zoho Implementation Manager

**About Srisattva Group**:
Srisattva Group is a leading player and expert in Accounting & ERP Implementation
- committed to delivering excellence and innovation in our offerings. We believe in empowering businesses through smart technology solutions, and as part of our growing IT team, you’ll have the opportunity to work with cutting-edge technologies like Zoho to drive transformative results for our clients.

**Job Overview**:
**Key Responsibilities**:

- Implementation & Integration:

- Ensure smooth integration of Zoho with other business systems and tools, including ERPs, websites, and databases.
- Provide technical solutions based on client requirements and business processes.
- Customization & Configuration:

- Customize Zoho CRM, Zoho Projects, Zoho Books, Zoho Analytics, and other Zoho products as per client needs.
- Perform system configuration, workflow automation, and data migration.
- Set up custom modules, fields, reports, dashboards, and user permissions.
- Client Interaction:

- Engage with clients to understand their business requirements and translate them into functional Zoho solutions.
- Offer continuous support and troubleshooting for clients post-implementation.
- Testing & Quality Assurance:

- Perform thorough testing of Zoho implementations, ensuring that all functionalities and integrations are working as expected.
- Identify and resolve technical issues in a timely manner to ensure mínimal disruption for clients.
- Documentation & Reporting:

- Document all aspects of the implementation process, including configuration steps, customizations, and client requirements.
- Provide regular progress reports to the project manager and stakeholders.
- Continuous Learning:

- Stay up to date with the latest Zoho product updates, features, and industry best practices.
- Continuously improve implementation strategies and contribute to the overall development of the Zoho practice within the organization.

**Skills & Qualifications**:

- Experience:

- Proven track record of managing end-to-end Zoho implementation projects.
- Technical Skills:

- Strong understanding of Zoho CRM features, customization, and automation.
- Must have ability to giving training in Virtual Mode like MS Teams, Zoho, Google Meet, Zoom call etc.,
- Experience with Zoho integrations, API, and webhooks.
- Knowledge of Zoho’s reporting and dashboard functionalities.
- Familiarity with scripting in Zoho Deluge for custom workflows.
- Client-Facing Skills:

- Strong communication and interpersonal skills to interact with clients and internal teams effectively.
- Ability to gather business requirements and translate them into functional solutions.
- Ability to train and support clients post-implementation.
- Problem-Solving Skills:

- Strong troubleshooting skills and attention to detail.
- Ability to address and resolve technical issues in a timely manner.
- Educational Requirements:

- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
- Certifications (preferred):

- Zoho Certified Consultant (CRM, Books, or other Zoho products).
- Any relevant certifications in cloud technologies or project management (e.g., PMP, Agile).

**Desired Attributes**:

- Excellent time management skills with the ability to work under tight deadlines.
- A proactive approach to learning new tools and technology.
- Ability to work independently and in a team-oriented environment.
- Always in the Top of WA, Mail and Calls from Clients and update the Status

**Why Join Us**:

- Work in a dynamic and collaborative environment.
- Opportunity for growth and career advancement.
- Exposure to a variety of client projects across different industries.
- Competitive compensation and benefits.

Pay: ₹7,000.00 - ₹10,000.00 per month

Schedule:

- Day shift

Work Location: In person