E-commerce Executive

2 weeks ago

Vasundhra Ghaziabad Uttar Pradesh, India Shivmani impex Full time

**Job Summary**:
**Key Responsibilities:1. Product Listing & Catalog Management**
- Create and update product listings with accurate descriptions, specifications, pricing, and images.
- Ensure all listings meet platform guidelines (SEO-rich titles, bullet points, keywords).
- Coordinate with the design and content team for high-quality product creatives and A+ content.

**2. Order Management**
- Monitor and process daily orders across platforms.
- Coordinate with logistics partners for timely pickups and deliveries.
- Ensure order accuracy and maintain fulfillment timelines.

**3. Return & Replacement Handling**
- Manage customer returns and exchanges efficiently.
- Investigate return reasons and work on minimizing return rates.
- Maintain updated return records for reconciliation.

**4. Inventory & Stock Coordination**
- Maintain accurate inventory levels on all platforms.
- Coordinate with warehouse/logistics teams for stock inward/outward.
- Update stock availability in real-time to avoid order cancellations or over-selling.

**5. Sales Optimization & Performance Tracking**
- Track sales, traffic, and conversion metrics across platforms.
- Implement strategies to increase visibility and sales (ads, deals, promotions).
- Identify slow-moving or high-performing SKUs and suggest improvements.

**6. Platform Communication & Compliance**
- Liaise with account managers of marketplaces for growth opportunities.
- Ensure compliance with platform policies and update listings accordingly.
- Handle claims, escalations, and disputes as needed.

Pay: From ₹10,000.00 per month

Schedule:

- Fixed shift

Work Location: In person

**Speak with the employer**
+91 9899925652

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