Client Services

2 weeks ago


Kala Ghoda Mumbai Maharashtra, India Aashni + Co. Full time

**Role Overview**

Responsible for managing all **made-to-measure and customised orders**, acting as the link between clients, designers, and internal teams. Ensures orders are processed accurately, queries resolved quickly, and follow-ups handled with the highest level of service.

**Key Responsibilities**
- Process MTM and bespoke orders with designers; ensure all details are accurate.
- Track and follow up on orders to meet agreed timelines.
- Communicate updates to clients and resolve queries with professionalism.
- Liaise with designers, consultants, merchandising, and finance for smooth order flow.
- Maintain precise records and ensure payments/approvals are in order.

**Skills & Attributes**
- Strong organisation and follow-up skills.
- Clear, professional communication.
- Detail-oriented and proactive.
- Previous experience in luxury fashion or client services preferred.

Pay: ₹40,000.00 - ₹45,000.00 per month

**Benefits**:

- Provident Fund

**Experience**:

- MBO: 2 years (required)

Work Location: In person


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