Customer Support Executive

ONLY CANDIDATES LOCATED IN GOA CURRENTLYPosition: Customer Support (Night shift, Goa)Experience: 3+ yearsJob Location: Remote Working (WFH)About UsAt Grassdoor Logistics Technologies we are redefining the landscape of Cannabis commerce by developing a Unified Operations Center which provides seamless, technology-driven solutions tailored to the unique needs...

**Experience: 1-2**yrs **Location**: Vasco, Goa **Roles and Responsibilities** - Engage with customers via calls and messages to resolve queries - Maintain accurate customer records and service data - Generate daily MIS reports for internal teams - Collaborate with support and operations for seamless issue resolution Requirements: Experience in Customer...

**Experience: 1-2**yrs **Location**: Vasco, Goa **Roles and Responsibilities** - Engage with customers via calls and messages to resolve queries - Maintain accurate customer records and service data - Generate daily MIS reports for internal teams - Collaborate with support and operations for seamless issue resolution Requirements: Experience in Customer...

**Job Descriptions For Customer Success Manager** **1** Good Communication skills English & Hindi Mandatory Plus one local Language (Bengali) **2** More than 2 -3 years’ experience **3** Graduate in any discipline or Diploma **4** Positive attitude & quick learner **5** preferably worked in some CRM software **6** Manage customer service...

Experience: 2-4 yrsLocation: GoaRoles and ResponsibilitiesSupervise and support customer support staff.Handle customer queries and complaints when staff as and when required.Prepare and maintain daily/weekly reports on customer data.Act as a communication bridge between the support staff and the directorMaintain service quality and ensure smooth escalation...

Call every new Customer both from Domestic & International Markets, after the product is supplied to them, and enquire about product delivery, commissioning, and performance. - For every old Customer, refer to the company's Customer database, and Call them to enquire about product performance, last service status, and areas of concern, if any. - Make...

**Position**: Customer Service Executive **Experience**:Freshers - 2+yrs **Job Location**:Goa - Remote **About Us** We’re a team of widely experienced industry professionals from world-class organizations as Samsung R&D, ByteDance, TCS, TORG, Weedmaps, Kaliva, Lowell Farms etc. who’ve come together driven by a common passion for building the...

Answer calls professionally to provide information about products and services and obtain details of complaints. - Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. - Follow up to ensure that appropriate actions were taken on customers’ requests. - Refer unresolved...

**Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹18,000.00 - ₹22,917.54 per month **Benefits**: - Cell phone reimbursement - Health insurance - Provident Fund Schedule: - Day shift - Morning shift Supplemental pay types: - Quarterly bonus - Yearly bonus Ability to commute/relocate: - Goa, Goa: Reliably commute or planning to...

JOB TITLE: Service Desk Analyst JOB SUMMARY The primary purpose of the Service Desk Analyst is to handle client inquires and resolve the client issues in a timely manner while providing outstanding customer service PRIMARY DUTIES & RESPONSIBILITIESServe as the initial contact for reporting technical issues, and answering questions regarding upgrades,...