Customer Support Executive
2 weeks ago
Customer Support Executive Location: Goa (Full-time, In-office)Company: The StackAbout The StackThe Stack is a venture backed efficacy-driven wellness brand built on clinical science, transparency, and global quality standards. We serve a discerning customer base that values credibility, clarity, and premium execution. As we scale, we are looking for Customer Support Executives who will deliver an exceptional service experience across digital communication channels.Role OverviewYou will be the primary point of contact for customers across email, WhatsApp, and phone. This role requires strong written and verbal communication, patience, empathy, and a structured problem-solving approach. You will manage product information queries, shipping and order status requests, and work closely with our logistics and warehousing partners to ensure timely resolutions.Key ResponsibilitiesRespond to customer inquiries across email, WhatsApp, and phone with clarity, professionalism, and empathy.Provide accurate product information and support customers in understanding usage, benefits, and related queries.Manage order status communication end-to-end including dispatch, tracking, delivery issues, and returns/exchanges.Coordinate with our third-party warehouse and logistics teams to resolve escalations, delivery delays, or fulfillment errors.Create customer tickets, track progress, and follow up until successful closure.Build and maintain customer experience SOPs and response templates to enhance consistency and efficiency.Maintain customer records and support documentation.Identify recurring issues, customer feedback themes, and improvement opportunities for the operations and product teams.Represent The Stack’s values of evidence-based clarity, transparency, and customer trust in all interactions.Requirements1-4 years of experience in customer support or service roles (D2C, FMCG, e-commerce, or logistics preferred).Strong written and verbal communication skills.Comfortable handling customer calls and resolving issues independently.Ability to work with urgency and manage multiple conversations simultaneously.Experience coordinating with logistics/3PL partners is a plus.Basic Excel or Google Sheets skills.A calm, solution-focused and empathetic approach to customers.What We OfferOpportunity to be the voice of a premium science-backed consumer brand.Direct impact on customer experience and brand loyalty.Growth path toward senior support, community, or operations roles.Supportive and transparent work environment.Work SetupFull-time in-office role based in Goa.Monday to Friday (with flexibility based on customer needs).How to ApplySend your CV to with the subject Customer Support Executive – Goa and a short note on why you’d like to join The Stack.
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Customer Support Executive
2 weeks ago
goa, India The Stack Full timeCustomer Support Executive Location: Goa (Full-time, In-office) Company: The Stack About The Stack The Stack is a venture backed efficacy-driven wellness brand built on clinical science, transparency, and global quality standards. We serve a discerning customer base that values credibility, clarity, and premium execution. As we scale, we are looking for...
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Customer Support Executive
1 week ago
goa, India The Stack Full timeCustomer Support Executive Location: Goa (Full-time, In-office) Company: The Stack About The Stack The Stack is a venture backed efficacy-driven wellness brand built on clinical science, transparency, and global quality standards. We serve a discerning customer base that values credibility, clarity, and premium execution. As we scale, we are looking for...
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Customer Support Executive
5 days ago
Goa, India Ample Outsourcing Full timeWe are looking for a proactive and detail-oriented Customer Support Executive (SalesSupport) to strengthen our Sales Team. The role involves assisting the sales team inpreparing reports, managing customer communications, coordinating between departments,and ensuring smooth order processing from inquiry to dispatch.The ideal candidate will have prior...
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Technical Support
5 days ago
Goa, India Aditi Tracking Support pvt Ltd Full timeTechnical Support (Goa)Goa, IndiaJob DescriptionTechnical Customer Success Support ExecutiveCompany OverviewAditi Tracking has been at the forefront of the telematics industry in India since 2011, offering innovative solutions for vehicle tracking and fleet management. With a commitment to excellence and cutting-edge technology, we empower businesses to...
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Customer Support Executive
7 days ago
Goa, India The Technology Maker Full timeJob Title - Customer Support Executive Project - Mobile Gaming App Location - Madgaon, Goa Shift Timings: Rotational Shift - 10am-7pm/11am-8pm/2pm-11pm/11pm-8am (Must be comfortable for all the shift timings) **Terms**: - Full Time - 6 Day Week - Work from Office Experience: 6months + - Night Shift - Pick and drop service provided by company within...
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Customer Support Executive
2 weeks ago
North Goa, Goa, India, Goa The Stack Full timeCustomer Support ExecutiveLocation: Goa (Full-time, In-office)Company: The StackAbout The StackThe Stack is a venture backed efficacy-driven wellness brand built on clinical science, transparency, and global quality standards. We serve a discerning customer base that values credibility, clarity, and premium execution. As we scale, we are looking for Customer...
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Customer Support Executive
2 weeks ago
North Goa, India The Stack Full timeCustomer Support Executive Location: Goa (Full-time, In-office) Company: The Stack About The Stack The Stack is a venture backed efficacy-driven wellness brand built on clinical science, transparency, and global quality standards. We serve a discerning customer base that values credibility, clarity, and premium execution. As we scale, we are looking for...
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Customer Support Executive
2 weeks ago
North Goa, India The Stack Full timeCustomer Support Executive Location: Goa (Full-time, In-office) Company: The Stack About The Stack The Stack is a venture backed efficacy-driven wellness brand built on clinical science, transparency, and global quality standards. We serve a discerning customer base that values credibility, clarity, and premium execution. As we scale, we are looking for...
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Customer Support Executive
2 weeks ago
North Goa, India The Stack Full timeCustomer Support ExecutiveLocation: Goa (Full-time, In-office)Company: The StackAbout The StackThe Stack is a venture backed efficacy-driven wellness brand built on clinical science, transparency, and global quality standards. We serve a discerning customer base that values credibility, clarity, and premium execution. As we scale, we are looking for Customer...
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Customer Support Executive
2 weeks ago
Goa, India Numadic Full time**Numadic is hiring a Customer Support RepresentativeJoin our team in undisrupting the business of finance in logistics.** **We are a B2B company, working with enterprise customers, helping them deliver best in class experiences to their end-customers. From number one rated mobile apps to industry leading approaches to API finance and transactions, our team...
