Customer Service Executive

7 days ago

Mumbai Central Mumbai Maharashtra, India ICM Full time

Job Summary: We are looking for professional and well versed Customer Service Executive who can work with us full time remote. The Customer Service Executive shall provide excellent support to clients and collaborate with various teams to maintain customer satisfaction.

**Responsibilities**:

- Provide accurate information about products, services, policies, and procedures to customers.
- Monitor clients’ transactions.
- Assist customers with technical issues and problem resolution.
- Coordinate with the various department to prepare reports periodically.
- Brainstorm with the team and generate creative ideas to add value to customer experience.
- Adhere to all applicable company policies, procedures, business ethics codes.
- Comply with Account Opening Procedure:

- Collect and verify customer information and documentation required for opening new accounts, such as identification, proof of address, etc.
- Ensure accuracy and completeness of customer data and documentation, following established procedures and compliance guidelines.
- Conduct necessary checks and validations, such as Know Your Customer (KYC) and Anti-Money Laundering (AML) verification, to comply with regulatory requirements.
- Deliver exceptional customer service by maintaining a professional and helpful demeanor throughout the account opening process.

**Requirements**:

- Bachelor's degree in finance, business, or a related field
- At least 1 year experience in FOREX/banking/financial industry
- Polished communication skills. Can comprehend and communicate in English.
- High degree of professionalism, with a confident, assertive style.
- Highly motivated with an exceptionally strong desire and drive to succeed.
- Effective time management skills and commitment to work to strict deadlines.
- Ability to interact and cooperate with all company employees.
- Ability to adapt to a fast-paced work environment and manage multiple priorities simultaneously.

**Job Types**: Full-time, Permanent

Pay: ₹1.00 - ₹2.00 per month

**Benefits**:

- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

  • Client Service Executive

    2 weeks ago

    Mumbai, India Executive Hunters Full time

    **(1)Customer Service Executive FRESHERS** - Salary budget - Rs 10000-15000 per month - Location - Mumbai, Mumbai - Working days - 5 - Work from office - yes - Work from home - No. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...

  • Customer Service Executive

    1 week ago

    Mumbai, India grace facility service Full time

    Customer Registration in SAP after verification of document. - Handling customers on day to day basis for their order dispatch status as per schedule. - Provide necessary support to Sales Team for organsing sales. - Attend customer calls, record customer queries, refer it to concerned Salesperson and co-ordinate for quick response. - Maintain record of...

  • Customer Executive

    7 days ago

    Mumbai, Maharashtra, India Sterling Customer Experience Pvt. Ltd. Full time

    Position: Analyst (Operations) for a Banking client Company: Sterling Customer Experience Pvt. Ltd. Process: Chat based Shifts - 8 hours shift including breaks with 5 days working shift Location: Powai, Mumbai We are open for walk-ins every Monday to Friday from 3 pm onwards at 1st Floor, Sterling, Supreme Business Park, A-wing, Powai. Role and...

  • Customer Service Executive

    3 days ago

    Mumbai, Maharashtra, India Paramount Health Services Full time

    **Company Description** Paramount Health Services(TPA) Pvt. Ltd. (PHS) is a Third Party Administrator (TPA) in the Health Insurance Sector, servicing all insurance companies. PHS adds value to basic health insurance policies for individuals through its network of healthcare service providers, medical care standardization, claims management, client...

  • Customer Service Executive

    7 days ago

    Mumbai, Maharashtra, India Muthoot Mercantile Full time

    **Customer Service Executive**: **highlights**: - Designation : Customer Service executive - Location : Mumbai - Salary : Best in indstry - Closing Date : 22 June 2025 - Posted On : 20 May 2025 **Description**: **Skills**: Gold loan experience

  • Bpo Customer Service Navi Mumbai

    23 hours ago

    Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For BPO Customer service international Evening shift 5pm to 2 am Must have experience in BPO for Customer service executive Minimum 1 Years of experience Required in escalation/complaint handling **Freshers with Excellent comms required **Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing...

  • Director- Issuer Services-Corporate Trust Services

    1 week ago

    Mumbai, Maharashtra, India Executive Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Citi is seeking a highly accomplished and dynamic Director for a C15 leadership role within its Issuer Services business in India. Based in Mumbai, this pivotal position carries a dual mandate: to drive significant sales growth for Issuer Services across the Mumbai market and to lead a high-performing team of Agency & Trust (A&T) Transaction Managers with...

  • Customer Service Associate

    1 week ago

    Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...

  • Customer Service Executive

    5 days ago

    Mumbai, Maharashtra, India DataScout International Consulting Pvt Ltd Full time

    **Job Role: Sales & Customer Service Executive** Job Location: Santacruz East, Mumbai, Maharashtra Working: Monday to Friday (10Am - 7Pm) **Role & Responsibilities** - As a Customer Sales Executive, you will be responsible for - **Sales and Upselling**: Identify opportunities to promote products or services and meet sales targets by cross-selling,...

  • Customer Service Executive

    7 days ago

    Mumbai, Maharashtra, India DEX IT Global Limited Full time

    Hi, Greetings for the day!! **About DEX IT Global Limited,** DEX IT Global Limited, formerly known as NSEIT Limited, is a digital exams and assessments organization. It's a major player in India's digital assessments market. The company provides end-to-end examination services, assessment services, and solutions for digital transformation. Recently, CL...