Customer Service Executive

2 weeks ago

Mumbai Maharashtra, India DataScout International Consulting Pvt Ltd Full time

**Job Role: Sales & Customer Service Executive**
Job Location: Santacruz East, Mumbai, Maharashtra
Working: Monday to Friday (10Am - 7Pm)

**Role & Responsibilities** - As a Customer Sales Executive, you will be responsible for
- **Sales and Upselling**: Identify opportunities to promote products or services and meet sales targets by cross-selling, upselling, and offering personalised recommendations to customers.
- **Problem Resolution**: Address customer concerns, complaints, or issues promptly and effectively to ensure high levels of customer satisfaction.
- **Product Knowledge**: Develop a deep understanding of the organisation's products or services to provide accurate information and meet customer needs.
- **Order Processing**: Assist customers with order placement, tracking, and processing, ensuring a seamless purchase experience.
- **Customer Data Management**: Maintain accurate customer records, update profiles, and document interactions within the customer relationship management (CRM) system.
- **Customer Feedback**: Collect, document, and communicate customer feedback to help improve products, services, and processes.
- **Market Research**: Stay informed about industry trends, competitors, and customer preferences to provide valuable insights for sales and marketing strategies.
- **Sales Reporting**: Generate reports on sales activities, performance metrics, and customer interactions to assess progress and results.

**What's in it for you**:

- Direct exposure to working at a rapidly growing start-up, hence faster learning.
- Be a part of the D2C revolution in India.
- Great peers you can learn from.

**Salary**: ₹350,000.00 - ₹450,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Application Question(s):

- Minimum 2years of experience in Sales / Customer Service / Tele Sale / Direct Sales
- Salary upto 4.5 LPA

**Experience**:

- Direct sales: 1 year (required)
- Customer service: 1 year (required)
- Product Sales: 1 year (required)

Ability to Relocate:

- Mumbai Suburban, Maharashtra: Relocate before starting work (required)

Work Location: In person

  • Customer Service Associate kannada

    2 weeks ago

    Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...

  • Customer Service

    2 weeks ago

    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

  • Customer Service Executive

    2 weeks ago

    Nagpur, Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full time

    **Hiring for Customer Service Executive** - **Strong communication skills in English must** **Location**: IT Park **Salary**: ₹20,000 - ₹22,000 per month **Experience**: Minimum 1 year **Key Responsibilities**: - Provide accurate information about products/services - Handle customer complaints and offer timely solutions - Maintain records of customer...

  • Customer Service Executive

    2 weeks ago

    Mira Road, Mumbai, Maharashtra, India Apogee Service Pvt. Ltd Full time

    **Designation - Senior Customer Service Associate (Voice).** **Process - Customer Service (Voice)** **Qualification - HSC** **Shifts - Rotational shifts (24/7)** **Week off-2 Rotational off** **Salary -2.4 to 4.2 Lpa** **Joining - Immediate** **Perks - Cabs facilities till hiring boundary** **Western Rail Network - Mira Road to...

  • Customer Service Representative

    2 weeks ago

    Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Resolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...

  • Bpo Customer Service Navi Mumbai

    7 days ago

    Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For BPO Customer service international Evening shift 5pm to 2 am Must have experience in BPO for Customer service executive Minimum 1 Years of experience Required in escalation/complaint handling **Freshers with Excellent comms required **Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing...

  • Customer Service Executive

    1 week ago

    Mumbai, Maharashtra, India Paramount Health Services Full time

    **Company Description** Paramount Health Services(TPA) Pvt. Ltd. (PHS) is a Third Party Administrator (TPA) in the Health Insurance Sector, servicing all insurance companies. PHS adds value to basic health insurance policies for individuals through its network of healthcare service providers, medical care standardization, claims management, client...

  • Customer Service Executive

    2 weeks ago

    Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time

    Job Title: Customer Service Executive **Location**: Mumbai **Industry**: EdTech / Real Estate **Qualification**: B.Com **Salary Range**: 35,001 to 40,000 INR per month **Experience Required**: 1-2 years **Job Description**: We are seeking a dedicated and enthusiastic Customer Service Executive to join our team in the EdTech / real estate sector. In this...

  • Malayalam Customer Service

    1 week ago

    Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Location: Onsite at Mihan, Nagpur Process Type**:Voice ( Malayalam, English & Hindi)** Experience: Fresher or 6 months experience (Preferable) Qualification: Any Graduate/HSC **Salary**: ₹17000 Gross Per Month Shift Duration: 8 hours Shift Window: 9am - 9pm Week Off Pattern: Rotational Week Off Count: One week off **Key Responsibilities**: -...

  • Customer Service Executive

    1 week ago

    Mumbai, Maharashtra, India Tech Mahindra Full time

    Hiring for Customer Service Executive for International BPO. **Responsibilities**: - Resolve customer queries and complaints efficiently. - Maintain thorough and accurate customer service records. - Provide product and service information to customers. - Escalate complex issues to the appropriate department as needed. - Achieve individual and team...