System Administrator- L2

3 days ago

Bengaluru Karnataka, India Sysnet Global Technologies Pvt.Ltd Full time

**Job Title**: Microsoft Azure AD & M365 Administrator

**Location**: Bangalore

**Employment Type**: Full-Time

Level - 2

Years of experience - 4 to 6 years.

**Job Overview**:
**Key Responsibilities**:

- Configure and manage device policies, compliance settings, and mobile device enrollment through Microsoft Intune for Windows and Android platforms.
- Manage SharePoint Online and OneDrive configurations for collaboration, security, and access control.
- Handle M365 licensing, service assignments, and monitoring of usage and consumption.
- Create and manage Conditional Access policies, SSO configurations, and enforce MFA and DLP controls across services.
- Provide remote support and troubleshooting for end-user issues across Windows, Android, and M365 services.
- Support employee onboarding and offboarding processes, ensuring timely provisioning and deprovisioning of accounts and devices.
- Respond to incidents, perform root cause analysis, and support service recovery processes.
- Manage planned maintenance activities, feature rollouts, and service improvements.
- Assist with compliance audits, vulnerability assessments (VAPT), and security remediations.
- Work with stakeholders to design and implement Microsoft 365 solutions aligned with business and security requirements.

**Required Skills & Experience**:

- Strong knowledge of Microsoft 365 services including Entra ID, Intune, Exchange Online, SharePoint Online, and Defender for Endpoint.
- Experience with device management, Autopilot provisioning, and conditional access policy enforcement.
- Proficiency in handling Android and Windows device enrollments, configurations, and issue resolutions.
- Good understanding of licensing models, user and group administration, and M365 platform integrations.
- Scripting knowledge (PowerShell) is a plus for automation and bulk management tasks.
- Ability to manage and respond to incidents under a 24x7 rotational support model, including on-call responsibilities.

**Preferred Qualifications**:

- Microsoft Certified: Modern Desktop Administrator Associate / Security Administrator Associate / Enterprise Administrator Expert (or equivalent).
- Experience working in mid-to-large enterprise environments.
- Familiarity with ITIL practices for incident, problem, and change management.

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