Guest Experience Expert

2 days ago

Alkapuri Vadodara Gujarat, India Marriott International, Inc Full time

**Additional Information**
**Job Number**25024097
**Job Category**Rooms & Guest Services Operations
**Location**Fairfield by Marriott Vadodara, RC Dutt Road, Vadodara, Alkapuri, India, 390007
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

***

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Guest Experience Expert

    6 days ago

    Alkapuri, Vadodara, Gujarat, India Marriott International, Inc Full time

    **Job Number** 24165499 **Job Category** Rooms & Guest Services Operations **Location** Fairfield by Marriott Vadodara, RC Dutt Road, Vadodara, Alkapuri, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead,...

  • Guest Experience Expert

    1 week ago

    Ahmedabad, Gujarat, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25181563 **Job Category**Rooms & Guest Services Operations **Location**Le Meridien Ahmedabad, Ramdev Nagar Cross Road, Satellite, Ahmedabad, Gujarat, India, 380015 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management ** Our jobs aren’t just about giving guests a smooth check-in and...

  • Hotel Cleanliness Expert

    2 days ago

    Alkapuri, Vadodara, Gujarat, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25122999 **Job Category**Housekeeping & Laundry **Location**Fairfield by Marriott Vadodara, RC Dutt Road, Vadodara, Alkapuri, India, 390007 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we...

  • F&b Service Expert

    1 week ago

    Alkapuri, Vadodara, Gujarat, India Marriott International, Inc Full time

    **Additional Information** F & B Associate **Job Number** 24076999 **Job Category** Food and Beverage & Culinary **Location** Fairfield by Marriott Vadodara, RC Dutt Road, Vadodara, Alkapuri, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting...

  • Guest Relations Executive

    2 weeks ago

    Alkapuri, Vadodara, Gujarat, India Panchal Hospitality LLP Full time

    As a Guest Relations Executive, you will be the first point of contact for guests, ensuring a warm welcome and smooth seating arrangements. Your role involves managing reservations, answering inquiries, and maintaining a positive atmosphere. **Key Responsibilities**: - Greeting guests and managing reservations or walk-ins efficiently. - Answering phone...

  • Guest Relationship Executive

    2 days ago

    New Alkapuri, Vadodara, Gujarat, India Black Bunny Full time

    As a Guest Relationship Executive in an amusement centre, your primary role is to upscale and promote sales providing exceptional customer service and building positive relationships with visitors and guests. You will be responsible for ensuring that customers feel welcome, valued, and appreciated throughout their visit to the centre. Some of the key...

  • Vacation Rental Guest Experience Specialist

    2 weeks ago

    vadodara, India beBeeReservation Full time

    Job Title: Reservations AgentWe're seeking a highly skilled Reservationist with exceptional spoken English and strong US accent familiarity to support a leading short-term vacation rental company.This remote position demands outstanding communication skills and a commitment to delivering superior guest experiences.Process refund requests and resolve billing...

  • Guest Relation Executive

    6 hours ago

    Vadodara, Gujarat, India Ten 11 Hospitality LLP Full time

    **Job Opening: Guest Relation Executive - Inej Executive Lounge, Vadodara** **Company**: Ten 11 Hospitality Pvt. Ltd. **Location**: Vadodara - Inej Executive Lounge **Position**: Guest Relation Executive (GRE) **Experience**: 1-3 years **Industry Preference**: Hospitality | Lounges | Hotels | Premium Dining | Airlines | Customer Service **Role...

  • Software Engineer

    3 weeks ago

    gujarat, India Guest Ban Full time

    Company Description Guest Ban is a hospitality SaaS company that helps hotels keep guests, staff, and communities safer while streamlining front desk operations. We combine ID scanning, a shared Do Not Rent network, and automated criminal and sex offender checks into one workflow that integrates with hotel PMS systems, reducing check in time, chargebacks,...

  • Guest Services Representative

    2 weeks ago

    Makarpura, Vadodara, Gujarat, India HanuRam Foods Pvt Ltd Full time

    **Job description** Guest Relation Officer Responsibilities - Welcoming guest with warm greeting. - Attend to distinguished visitors (such as VIPs) and respond to their questions. - Promote services and provide information about Sweets, Snacks and Restaurant menu items. - Address customer complaints and, if necessary, escalate and maintain Log information...