Guest Relationship Executive

24 hours ago

New Alkapuri Vadodara Gujarat, India Black Bunny Full time

As a Guest Relationship Executive in an amusement centre, your primary role is to upscale and promote sales providing exceptional customer service and building positive relationships with visitors and guests. You will be responsible for ensuring that customers feel welcome, valued, and appreciated throughout their visit to the centre. Some of the key responsibilities and duties of a Guest Relationship Executive in an amusement centre may include:Greeting guests as at the Main Desk they arrive and welcoming them to the centre.Building positive relationships with customers by engaging in friendly conversation and providing personalized service.Providing information about the centre’s attractions, rides, and activities, as well as any promotions or special offers.Upselling additional products or services to customers in a friendly and helpful manner.Handling customer transactions, including the sale of tickets and merchandise, and processing payments.Maintaining a high level of customer service throughout the visitor's experience, including during any interactions with staff.Monitoring the overall guest experience and providing feedback to management on ways to improve it.Ensuring that customers are satisfied with their experience and addressing any concerns or complaints in a timely and professional manner.Assisting with the setup and operation of special events or activities following all company policies and procedures, including those related to safety, security, and customer service.

Pay: ₹11,000.00 - ₹15,000.00 per month

Schedule:

- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9879093476

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