Customer Support Representative
3 days ago
**We're Hiring Associate Manager**
**Location : Pune**
**Package : 14+LPA**
**Experience : 7+ Years**
**Employment Type : Full-time (Hybrid)**
Sr. Manager Team Lead For Customer/ Product Support Representative
Must Have Experience in US Voice Process
About the Role:
Qualification: ∙
Overall, 8+ years of work experience, with 3+ years of people management experience *Has directly handled frontline customer support teams ∙ *Has experience coaching and/or developing a customer support or technical support team *Open to work in EST time zones
Interpersonal Skills: ∙
Excellent written and verbal communication skills ∙Conflict resolution Excellent customer service skills ∙Ability to handle multiple tasks under stringent timelines Highly motivated and team oriented
Education/Certification/License:
∙Bachelor’s degree in Business, Accounting, Commerce, Computer Science or a related field or equivalent work experience will be considered ∙FPC or equivalent industry level certification preferred
**Job Types**: Full-time, Permanent
Pay: ₹300,000.00 - ₹650,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
Application Question(s):
- Are you able to relocate Pune ?
**Education**:
- Bachelor's (required)
**Experience**:
- Customer support: 2 years (required)
- US Voice process: 1 year (required)
Work Location: In person
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