
Coaching Coordinator
3 days ago
**ey Responsibilities**:Counselling & Onboarding**
- Speak with coaching institutes, educators, and trainers to understand their needs.
- Explain the benefits of CreatikAI’s AI tools for course creation, business automation, and student tracking.
- Help new users get started with demos and product walkthroughs.
**Training Coordination**
- Schedule and organize training sessions (online or offline) for educators.
- Coordinate with the technical and content teams for onboarding and support material.
- Track user engagement and assist in ensuring a smooth transition to the platform.
- Collect and document feedback to improve training processes.
**Lead & Client Follow-Up**
- Follow up on inbound leads and event attendees via CRM or WhatsApp automation tools.
- Maintain a structured follow-up process for potential and existing users.
- Upsell relevant CreatikAI features to active clients.
**Support & Performance Monitoring**
- Assist educators in using AI tools for content creation and performance tracking.
- Work with the internal team to resolve user issues and provide hands-on support.
- Monitor usage and engagement metrics; support faculty in interpreting student analytics.
**Required Skills**:
- Strong communication and counselling skills (English & Hindi).
- Ability to explain tech-based solutions in a simple, approachable way.
- Comfortable using CRM tools, video conferencing apps, and WhatsApp Business.
- Basic understanding of LMS or course platforms is a plus.
- Self-motivated, well-organized, and people-friendly.
**Preferred Qualifications**:
- Bachelor’s degree (Education, Management, or Communication preferred).
- Experience in EdTech, coaching institutes, or SaaS customer success roles.
- Familiarity with AI-based tools or learning management systems.
**What We Offer**:
- Training on AI tools and digital learning platforms.
- Opportunity to grow into EdTech product management or sales leadership.
- A young, tech-first team environment with flexible work options.
**Job Types**: Full-time, Part-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Expected hours: 25 per week
Schedule:
- Day shift
Work Location: In person
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