Customer Service

2 weeks ago


Churchgate Mumbai Maharashtra, India Ani’s consultancy Full time

Role Overview:
Customer Service Officers at crucial support to customers with inquiries and concerns, emphasizing pure customer service without sales or upselling activities.

Key Responsibilities:

- Handle inbound calls, addressing various banking queries and concerns.
- Offer accurate information related to account inquiries, transactions, and banking products.
- Assist customers in resolving issues with professionalism and empathy.
- Collaborate with internal teams to ensure timely resolution of customer concerns.
- Maintain high customer satisfaction through effective communication and problem-solving.

Qualifications:

- Minimum qualification: HSC from Maharashtra board.
- Excellent verbal and written communication skills in English.
- Strong customer-centric approach.
- Ability to thrive in a fast-paced environment and manage multiple tasks.
- Previous customer service or call center experience is advantageous.

**Salary**: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



  • Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    **Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...


  • Churchgate, Mumbai, Maharashtra, India Dione UK Professional Full time

    Key Responsibilities: - Follow up with customers who have abandoned their cart on our website - Call and verify customers who have entered incomplete or incorrect delivery addresses - Coordinate with salon clients and make reminder calls for repeat or pending orders - Maintain logs of customer interactions, issues, and feedback - Assist in basic CRM data...


  • Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    Hiring for Customer Service RepresentativeVoice ProcessNeed excellent communication skills written and verbalMinimum 1 year of experience requied in customer serviceDay shift upto 25k in handLocation_ VashiJob Types: Full-time, PermanentPay: ₹20, ₹24,000.00 per monthBenefits:Provident FundLanguage:English (Preferred)Hindi (Preferred)Work Location: In...


  • Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    **Designation**: Customer Service Associate **Process Type**: Voice **Experience**:Fresher or 6 months experience (Preferable) **Must Have: Bengali language + English (mandatory)** **Qualification**: Any Graduate/ HSC **Job Type**:Full-time **Requirements**: - Should be ready to work for the Voice process - Must have a excellent command & fluency in...


  • Kurla, Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time ₹ 2,16,000 - ₹ 2,76,000 per year

    Hiring for Customer ServiceLocation- Bandra Kurla ComplexShift Day shift 8 hours shiftCustomer service experience requiredSalary upto- 23kJob Types: Full-time, PermanentPay: ₹18, ₹23,000.00 per monthBenefits:Provident FundLanguage:English and Hindi (Preferred)Work Location: In person


  • Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Location: Onsite at Mihan, Nagpur Process Type**:Voice ( Malayalam, English & Hindi)** Experience: Fresher or 6 months experience (Preferable) Qualification: Any Graduate/HSC **Salary**: ₹17000 Gross Per Month Shift Duration: 8 hours Shift Window: 9am - 9pm Week Off Pattern: Rotational Week Off Count: One week off **Key Responsibilities**: -...

  • Customer Assistant

    6 days ago


    Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    We are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...

  • Customer Service

    2 days ago


    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

  • Customer Service

    6 days ago


    Navi Mumbai, Maharashtra, India Apogee Service Pvt. Ltd Full time

    **Profile - Customer service (Outbound)** **Qualification - Graduaton** **Must have Good Communcation Skill.** **Must have 6 month experience on Calling profile.(Telecalling/Customer support/Telesales etc.)** **Looking for Immediate Joiners.** **Shift - Day Shift** **Location - Navi Mumbai** **Job Types**: Full-time, Permanent Pay: ₹18,000.00 -...

  • Bpo Customer Service

    2 weeks ago


    CBD Belapur, Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For International BPO Customer Service Minimum 1 Years of experience **Freshers** with excellent English Can apply **Must Have Excellent English** Must have good Customer service skill and Convincing skill Night shift Rotational Shift / US Shift Call on : 8369658421 Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Health...