Inside Sales Representative

**Company Description**
At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night.

Sectigo is a leading provider of digital identity and cybersecurity solutions, offering a comprehensive suite of products to protect online transactions and communications. Our mission is to secure the digital landscape for enterprises worldwide.

**“When people think Online trust management, they think Sectigo because we offer our customers unparalleled peace of mind.”**

How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - **S**upport, **E**xcellence, **C**ommunication, **T**eamwork, **I**ntegrity, **G**rowth and **O**penness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you’d like to be part of our growth story in delivering a market leading user experience, we’d like to talk to you.

We are looking for a Retail Sales Representative to join our growing global team at Sectigo.

The Inside Sales Representative achieves business targets through excellent telephone and communications skills. This individual is responsible for the initiation of prospect calls, developing ongoing rapport with existing and potential customers. With a sales hunter mentality, the successful Inside Sales Representative should drive activities to achieve targeted goals.

(Insert one of the following descriptions based on the role type, location, schedule, etc.)
This is a full-time and in-office position, working 5 days a week from our Chennai office at DLF IT Park, Manapakkam.

Here are the core functions, responsibilities, and expectations for this role:

- Outbound calling to prospects that are generated by external sources of lead generation.
- Identify decision makers within targeted leads to begin sales process.
- Make outbound follow-up calls to prospective and existing customers.
- Overcome objections of prospective customers.
- Emphasize product/service features and benefits, quote prices, create sense of urgency.
- Work with Support and Validation team to ensure customer satisfaction.
- Enter new customer data and update changes to existing accounts in the corporate CRM.
- Pro-actively collect, analyze and share customer feedback with colleagues in the professional services, sales, and R&D teams.
- Provide exceptional customer service and ensure customer satisfaction.
- Support the growth and further development and automation of renewal processes for the business.
- Manages end-to-end forecast under your territory portfolio of client renewals.
- Mitigating down sales and maintaining a strong baseline and increasing renewals.
- Hunter, Closer mentality is essential to accomplish monthly sales quota
- Other duties as assigned and related to the nature of this role and company initiatives.
- Other duties as assigned and related to the nature of this role and company initiatives.

**Qualifications** Education**:

- A bachelor’s degree in business or other related discipline is preferred.

**Experience**:

- Minimum of 2 years of direct work experience in a sales capacity.
- Current or prior direct sales and/or telesales experience is strongly preferred.
- Able to build and maintain lasting relationships with customers.
- Exceptional verbal and written communication skills.
- Excellent listening skills.
- Strong written communication skills.
- Self-motivated, a hunter, with high energy and an engaging level of enthusiasm.
- Able to perform basic calculations and mathematical figures.
- Ability to work individually and as part of a team.
- High level of integrity and work ethic.
- Hunter, Closer mentality.
- Fluency in other foreign languages besides English is a strong asset.

**Additional Information**

**Global team. Global reach. Global impact.**

At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work - and our team members - reflect the positive outcomes we deliver to our cu