Shift Supervisor

10 hours ago

Mumbai Maharashtra, India BIID Full time

**Job Title**: Shift Supervisor
**Department**: Operations / Store / Production / Service
**Reports To**: Store Manager / Operations Manager / General Manager
**Location**: Khar West
**Employment Type**: Full-Time

**Job Summary**:
**Key Responsibilities**:

- Supervise and coordinate the activities of team members during the shift.
- Ensure smooth operation of all processes and adherence to company policies.
- Provide guidance, support, and training to staff as needed.
- Handle customer inquiries, complaints, and service issues professionally.
- Monitor inventory levels and restock supplies when necessary.
- Ensure cleanliness, safety, and compliance with health and safety standards.
- Open or close the facility according to company procedures.
- Complete shift reports, logs, or handover notes for the next shift.
- Report incidents, breakdowns, or employee concerns to upper management.
- Help meet sales, productivity, or performance targets set for the shift.

**Requirements**:

- High school diploma or equivalent; additional certification or relevant training is a plus.
- Proven experience in a supervisory or team leader role.
- Strong leadership, communication, and interpersonal skills.
- Ability to make decisions under pressure and resolve conflicts efficiently.
- Good organizational and time management abilities.
- Proficiency in using point-of-sale systems, scheduling tools, or production software (industry-specific).
- Willingness to work flexible shifts including evenings, weekends, and holidays.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

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