Shift Supervisor

4 days ago

Chakan Pune Maharashtra, India Swami HR Consultant Full time

**ssential Duties and Responsibilities of a Shift Supervisor**
- Assigns tasks to employees.
- Oversees opening and closing of store or warehouse.
- Schedules employee hours and shifts.
- Monitors employee work habits and makes sure tasks are completed in a timely fashion.
- Conducts performance reviews.
- Writes up reports of employee behavior or customer complaints.
- Keeps work area clean and organized.
- Motivates employees and offers incentives for strong work performances.
- Welcomes customers in a retail setting.
- Addresses and resolves customer complaints.
- Responds quickly and practically to emergencies, crises, or unexpected problems during the shift.
- Ensures that customers are satisfied and find what they are looking for.
- Restocks merchandise.
- Takes store or warehouse inventory.
- Makes sure daily production and/or sales goals are met.
- Counts out registers at shift’s end if working in a retail setting.
- Ensures that inventory is accounted for.
- Keeps supervisor and upper level management apprised of daily operations.
- Processes paperwork for HR or upper management as required.
- Trains new employees.

**Required Knowledge, Skills and Abilities**
- Works well with a team.
- Exhibits strong interpersonal and customer service skills.
- Maintains professional but friendly demeanor.
- Possesses physical strength necessary to move and stock merchandise or products in stores and warehouses.
- Demonstrates familiarity with basic computer programs, such as Word and Excel.
- Is familiar with inventory software.
- Manages time effectively and efficiently.
- Pays close attention to detail.
- Is capable of disciplining or reprimanding employees when necessary.
- Responds calmly and professionally to emergencies, angry customers, or other stressful situations in the workplace.
- Demonstrates ability to multitask on a daily basis.
- Exhibits broad familiarity with company products and organization of store and/or warehouse.

**Education and Experience**
- High school diploma or GED required.
- Management experience or Bachelor’s Degree in Management is preferred.
- Job training required prior to start date.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday

Supplemental pay types:

- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- Chakan, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Speak with the employer**
+91 8181019191
- Health insurance

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