Customer Support Associate

2 days ago


Visakhapatnam Andhra Pradesh, India Innocito Technologies Pvt Ltd Full time

Hello,

Position: Customer Support Executive (International Voice Process)

Location: Vizag/Vishakhapatnam

Night Shift

Key Responsibilities:

- Handle customer inquiries, complaints, and support requests via phone calls in an international environment.
- Provide accurate information, troubleshoot issues, and resolve customer concerns effectively.
- Maintain a professional and courteous attitude while assisting customers.
- Document customer interactions, issues, and solutions accurately in the system.
- Follow company policies and guidelines to ensure high-quality service.
- Collaborate with team members and escalate complex issues when necessary.

Skills & Qualifications:

- Strong verbal communication skills in English with a neutral accent.
- Excellent listening and problem-solving abilities.
- Ability to manage multiple tasks efficiently in a fast-paced environment.
- Basic computer knowledge and familiarity with CRM tools.
- Prior experience in an international voice process is an advantage.

Pay: ₹10,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 9866090946
Expected Start Date: 18/04/2025



  • Visakhapatnam, Andhra Pradesh, India Tech Mahindra Full time

    Job Title: Customer Support Associate - Chat Process Company: Tech Mahindra Location: Visakhapatnam (Onsite) Work Schedule: 5 Days Working (Rotational shifts, 2 weekly offs) **Job Description**: Roles & Responsibilities: Handle customer queries via live chat in a professional and timely manner. Provide accurate product/service-related information to...

  • Customer Support

    18 hours ago


    Visakhapatnam, Andhra Pradesh, India DFW Primary Care PLLC Full time

    We are seeking a compassionate and detail-oriented **Medical Scheduler / Patient Support Representative** to join our healthcare team. In this role, you will handle patient inquiries, coordinate doctor appointments, resolve patient tickets, and assist with insurance claims. Your ability to communicate fluently in clear, friendly U.S. English and provide an...


  • Visakhapatnam, Andhra Pradesh, India ADRAV INNOVATIONS PRIVATE LIMITED Full time

    **Position Title**: Customer Support Executive **Experience**: Freshers **Reporting To**: Head of the Department **Location**: Visakhapatnam **ROLES AND RESPONSIBILITIES**: - Handle customer inquiries related to credit sales, including queries on payment terms, credit limits, and billing. - Digital generated leads should be able to converted. - Provide...


  • Visakhapatnam, Andhra Pradesh, India The Placement Park Full time

    International Voice Process for Customer Support Associate **Job Types**: Full-time, Fresher Pay: ₹12,000.00 - ₹16,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Night shift - Rotational shift Supplemental Pay: - Performance bonus Ability to commute/relocate: - Visakhapatnam, Andhra Pradesh: Reliably...


  • Visakhapatnam, Andhra Pradesh, India DFW Primary Care PLLC Full time

    **Job Title**: Medical Scheduler / Patient Support Representative **Company**: [DFW Primary Care] **Location**: [Visakhapatnam) **Job Type**: Full-Time, Night Shift **About the Role**: We are seeking a compassionate and detail-oriented **Medical Scheduler / Patient Support Representative** to join our healthcare team. In this role, you will handle patient...


  • Indore, Madhya Pradesh, India Hire Lab Career Solutions Full time

    **Job Title**: Customer Service Associate - Chat & Voice Process (BPO Jobs in Indore) **Location**: Indore, Madhya Pradesh **Employment Type**: Full-time | Work from Office **About the Role**: We are hiring **Customer Service Associates** for **chat and voice process** roles. These roles are ideal for **freshers looking for customer support jobs** as well...


  • Visakhapatnam, India ADCI - Andra Pradesh Full time

    **What qualifications do we need from you? **Minimum age: 18 years old - Have the right to work in India - Strong communication skills in English (both written and oral fluency) - Proficient computer skills - The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm - Willingness and ability to work in...


  • Noida, Uttar Pradesh, India Nexus pro services Full time

    we are looking for Customer care associate. Location: Noida Extremely fluent English is mandatory Night shift **Job Types**: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹26,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Night shift - US shift Supplemental Pay: - Performance bonus **Experience**: - Customer...


  • Indore, Madhya Pradesh, India Recooty Full time

    Job Brief: Location: Indore **Salary**: 2-3 LPA English Communication: Fluent Job Summary: **Responsibilities**: - Deliver product demos to our customers with Recooty's software and features. - Troubleshoot and resolve customer issues related to the Recooty software. - Manage customer relationships to ensure customer satisfaction and retention. -...


  • Visakhapatnam, Andhra Pradesh, India EdMIUM Full time

    Role & responsibilities Product Knowledge: Stay updated on the latest trends in overseas education, including changes in admission requirements, visa processes, and educational programs. Customer Relationship Management: Maintain and update records of all interactions with clients in the CRM system, ensuring that follow-ups are conducted, and all...