
Customer Support Associate
2 days ago
Hello,
Position: Customer Support Executive (International Voice Process)
Location: Vizag/Vishakhapatnam
Night Shift
Key Responsibilities:
- Handle customer inquiries, complaints, and support requests via phone calls in an international environment.
- Provide accurate information, troubleshoot issues, and resolve customer concerns effectively.
- Maintain a professional and courteous attitude while assisting customers.
- Document customer interactions, issues, and solutions accurately in the system.
- Follow company policies and guidelines to ensure high-quality service.
- Collaborate with team members and escalate complex issues when necessary.
Skills & Qualifications:
- Strong verbal communication skills in English with a neutral accent.
- Excellent listening and problem-solving abilities.
- Ability to manage multiple tasks efficiently in a fast-paced environment.
- Basic computer knowledge and familiarity with CRM tools.
- Prior experience in an international voice process is an advantage.
Pay: ₹10,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
**Language**:
- English (required)
Work Location: In person
**Speak with the employer**
+91 9866090946
Expected Start Date: 18/04/2025
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