Customer Service Representative

6 days ago


Sarvodaya Nagar Kanpur Uttar Pradesh, India TruelyMarry Full time

**Location**: Kanpur

**Job Type**: Full-Time (Work from Office)

**About Us**:
TruelyMarry is a trusted matrimonial platform dedicated to helping individuals find their perfect life partners. We are looking for a **Female CRM Executive** to join our dynamic team and manage client relationships effectively.

**Key Responsibilities**:

- Handle inbound and outbound calls with clients.
- Maintain and update client records in the CRM system.
- Provide accurate information about our services and resolve client queries.
- **Discuss membership plans with clients and convince them to enroll.**:

- Ensure customer satisfaction through professional communication.
- Follow up with potential leads and convert them into clients.

**Requirements**:

- Graduate (Any Stream).
- Strong communication and interpersonal skills.
- Basic computer knowledge.
- Prior experience in customer service or CRM will be an advantage.
- Fresher and experinced both can apply.

**What We Offer**:

- Professional work environment.
- Fixed salary with growth opportunities.
- Supportive team culture.

**How to Apply**:
**Job Types**: Full-time, Permanent, Fresher, Internship, Contractual / Temporary, Freelance

Pay: ₹8,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



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