Application Support

1 day ago

Mumbai, India Skillventory Full time

**Application Support**:

- From 10 to 20 year(s) of experience
- ₹ Not Disclosed by Recruiter
- Mumbaior

**Roles and Responsibilities**

Extensive experience in People and Process Management
- Technical skill set to analyse logs and suggest resolution
- Should be able to drive the team to perform meticulous operational activity and ProductionSupportwithin the given Service Levels.
- Should have ability to think out of box and make service improvements to constantly work on reducing Service Levels and how to server users better
- Reporting and Presentation capability compulsory
- Should have excellent communication skills
- Job Requirements:

- Technology - Hands on experience inApplicationsupportincluding installation/configuration. Digital Channel Knowledge will be necessary. Knowledge on Java/J2EE..net knowledge will also be considered..
- Service Management
- To take end to end responsibility for the management of technology production services to meet the needs of the Channels Business. Collaborate and work with Technology Service Managers to drive a standard service approach across Channel services.
- Be accountable for all aspects of productionsupportin Channels Business. Be the point of contact for and escalation of service issues within the business/BSG/Product.
- Ensure that all technology and business areas work as a team for timely resolution of production issues, ensuring relevant communication to business as necessary. Work with Regional Managers for region specific incidents- Role:_Banking Operations - Other
- Salary:_ Not Disclosed by Recruiter
- Industry:_IT Services & Consulting
- Department:_BFSI, Investments & Trading
- Role Category:_Banking Operations
- Employment Type:_Full Time, Permanent
- Key Skills- JavaCommunication Skills.NetApplication SupportProcess ManagementJ2EeService ManagementEducation
- UG:_Any Graduate

**Company Profile**:
SKILLVENTORY
- Kotak Mahindra Bank Digital Content Marketing-Fullerton India Application Support- Contact Company:_SKILLVENTORY

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