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Reservations Agent

2 weeks ago

Salt Lake Kolkata West Bengal, India WEBINGO INFOTECH SOLUTIONS Full time

Responsibilities:

- Manage reservations and bookings for flights, hotels, rental cars, and other travel services.
- Provide accurate information regarding fares, schedules, availability, and policies.
- Process payments and ensure all transactions are handled securely and efficiently.
- Coordinate with airlines, hotels, and other service providers to confirm bookings and resolve any issues.
- Assist customers with changes to their travel plans, including cancellations and rebooking.
- Maintain up-to-date knowledge of travel industry trends, regulations, and promotions.
- Collaborate with colleagues to ensure smooth operations and excellent customer service.
- Handle administrative tasks such as maintaining records, preparing reports, and managing inventory.
- Strive to meet or exceed sales targets and customer satisfaction goals.

**Experienced : Minimum 2 yeqrs in Travel & Tourism Industry**

**Languages known : English and Hindi**

**Requirements**:

- Minimum of 2 years of experience in the Travel & Tourism industry.
- Excellent communication skills in English and Hindi.
- Proficiency in reservation systems and booking software.
- Strong attention to detail and organizational skills.
- Ability to handle customer inquiries and provide efficient booking services.
- Familiarity with travel regulations and documentation requirements.
- Capability to work in a fast-paced environment and multitask effectively.

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Experience**:

- Travel & Tourism Industry: 2 years (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person

**Speak with the employer**

+91 9871356946