Academic Counsellor

6 days ago

Kochi Kerala, India Edumpus Full time

**Company Description**

Edumpus International Pvt Ltd in Kochi helps students set academic goals and plan their education journey. We provide personalized expertise to open up suitable educational opportunities for each student's needs.

**Role Description**

This is a full-time on-site role for a Student Counselor at Edumpus International Pvt Ltd in Kochi. The Student Counselor will be responsible for providing student counseling, career counseling, effective communication, customer service, and education support on a day-to-day basis.

**Responsibilities**
- Conduct one-on-one or telephonic counseling sessions with students to understand their academic goals, preferences, and aspirations.
- Provide personalized guidance to students regarding their study abroad options, including academic programs, destinations, and cultural experiences.
- Assist students in selecting appropriate courses and programs that align with their academic goals and meet the requirements
- Maintain up-to-date information on academic programs, universities, scholarships, admission requirements and other resources relevant to studying abroad.
- Inform students about scholarships and financial aid options to help them fund their studies abroad.
- Collaborate with the operations department to ensure seamless coordination and support for students throughout the study abroad process.
- Provide continuous support to students during their preparation for departure and throughout their study abroad experience.
- Stay updated on trends and changes in the field of international education and adapt counseling strategies accordingly by attending training session and other value adding programs.
- Participate in marketing and promotional activities like expos, fairs etc. to attract new customers to the company's services.
- Follow up with previously enrolled students and gain reference leads.
- Create daily, weekly and monthly reports with accurate data and information and share the same with the concerned managers and team lead.

**Qualifications**
- Student Counseling and Career Counseling skills
- Effective Communication and Customer Service skills
- Experience in the field of Overseas Education Recruitment
- Empathy and understanding towards student needs
- Ability to multitask and prioritize effectively
- Bachelor's degree in Counseling, Education, Psychology, or related field

Pay: ₹9,496.88 - ₹26,686.77 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- Academic counseling: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

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