Academic Counsellor

18 hours ago

Kochi Kerala, India XYLEM LEARNING PRIVATE LIMITED Full time

**Job Title**: Academic Counsellor
**Location**: Plarivattam,Ernakulam

**Job Type**: Full-time | Permanent | Freshers Welcome
**Salary**: ₹15,000 - ₹17,000 per month

**About the Role**

Xylem Learning is looking for driven, empathetic, and target-oriented **Academic Counsellors** to join our dynamic student engagement and sales team. In this pivotal role, you’ll bridge the gap between students’ academic goals and our educational solutions, guiding them through informed decision-making while driving enrolments.

**Key Responsibilities**
- Proactively connect with prospective students and parents through outbound calls using our in-house lead database.
- Understand individual academic goals, challenges, and preferences to suggest appropriate learning programs.
- Clearly explain course offerings, schedules, and the unique benefits of choosing Xylem Learning.
- Provide genuine, personalized academic counselling to build trust and foster long-term relationships.
- Convert enquiries into confirmed enrolments while consistently meeting or exceeding monthly targets.
- Maintain accurate and up-to-date records of calls, leads, and follow-ups using CRM software.
- Collaborate with the academic and marketing teams to stay informed about program updates and promotional activities.

**Qualifications & Experience**
- Bachelor's degree in any discipline (required).
- Prior experience in academic counselling, telecalling, or the education industry is a plus—but not mandatory.

**Key Skills**
- Excellent verbal communication and interpersonal skills
- Strong listening and persuasive abilities
- Self-motivated, target-driven, and quick at building rapport
- Ability to work in a fast-paced, team-oriented environment

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹17,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Paid time off

**Language**:

- Malayalam (preferred)

Work Location: In person

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