Tele Caller Executive

2 weeks ago

Baner Pune Maharashtra, India advanced grohair and gloskin Full time

**Key Responsibilities**:

- **Outbound Calls**: Make a set number of outbound calls per day to prospective and existing customers.
- **Product/Service Promotion**: Promote the company's products or services, explaining their features and benefits, and addressing any questions or concerns.
- **Lead Generation**: Identify and generate new sales leads by engaging with potential customers.
- **Customer Engagement**: Build and maintain relationships with customers, ensuring a positive interaction and experience.
- **Market Research**: Conduct surveys and collect customer feedback to understand their needs and preferences.
- **Data Entry**: Accurately enter customer information and call details into the CRM system.
- **Follow-Up**: Follow up with customers who have shown interest in the products/services or need additional information.
- **Complaint Resolution**: Handle customer complaints and escalate issues to the relevant department if necessary.
- **Target Achievement**: Meet or exceed daily, weekly, and monthly targets for calls made, leads generated, and sales closed.
- **Script Adherence**: Follow a prepared sales script to provide accurate information and ensure consistency in communication.
- **Training Participation**: Participate in ongoing training sessions to improve knowledge of the company's offerings and enhance sales techniques.

**Requirements**:

- **Education**: High school diploma or equivalent; college degree preferred.
- **Experience**: Previous experience in telemarketing, sales, customer service, or a related field is preferred.

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (required)
- total work: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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