Tele-caller Executive

9 hours ago

Pune, India Robu.in Full time

**Job Summary**:
**Experience**:Freshers, 0.6 months-to-1 Years’, relevant experience in **Customer Care** profile, **Sales Support**, **Tele-Calling **for **Electronic Products & Components **or any similar role.

**Salary Range**:
**₹2,22,821/**- to **₹2,68,616/- CTC** Per Annum. (**₹14,000** to **₹17,000** **In-Hand Salary** Per Month) + P.F + ESIC + Gratuity & Health Insurance Benefit provided by the company.

**Educational Qualification**:
**ITI/Diploma/B.E in Electronics, Electronics & Telecommunications (E&TC)**, **Mechatronics**, OR **Any** **Graduate’s/12th Passed** with relevant experience into **Tele-Calling, Customer Care** or any similar role.

**Required Key Skills**:

- Proven work experience as a **Tele-Caller** or a similar profile/role.
- Excellent communication and interpersonal skills.
- Ability to build rapport and establish trust with customers/clients.
- Ability to work independently and as a part of a team.
- Familiarity with **CRM Software** and sales tools will be a plus.
- Proficiency in English and any additional regional languages would be advantageous.
- Basic knowledge of electronic components or technical products would be preferred.
- High school diploma or equivalent; a degree in business or a related field would be an added advantage.

**Gender**: Male/Female anyone can apply.

**Responsibilities**:
The major job responsibilities of the **Tele-Caller/Tele-Calling Executive **will be:

- Contacting existing **Robu-B2B Customer’s** via phone to promote **Robu’s** **B2B Segments** **& Benefits**.
- Introducing and explain the advantages of **Bulk Discounts**, **Dedicated Account Managers**, and other **Value-Added Services**.
- Maintaining accurate and up-to-date customer records in the **CRM System**.
- Achieving weekly and monthly targets as set by the **Sales Manager**.
- Collaborate with the **Sale’s Team** to identify opportunities for business growth.
- Provide feed-backs and suggestions to improve Sales processes and Customer experience.

**Job Benefits**:
1) 5 days working.

2) 2 Weekly Off’s (Sat-Sun Fixed Off’s).

3) Flexible Working hours.

4) Health Insurance.

5) Freedom to choose your carrier path.

**Job Features**:

- Designation- Tele-Caller Executive- Educational Qualification- ITI/Diploma/B.E in Electronics, Electronics & Telecommunications (E&TC), Mechatronics, OR Any Graduate’s/12th Passed with relevant experience into Tele-Calling, Customer Care or any similar role.- Gender- Male/Female anyone can apply.- Salary Range/CTC- ₹2,22,821/- to ₹2,68,616/- CTC Per Annum. (₹14,000 to ₹17,000 In-Hand Salary Per Month) + P.F + ESIC + Gratuity & Health Insurance Benefit provided by the company.- Work Experience- Freshers, 0.6 months-to-1 Years’, relevant experience in Customer Care profile, Sales Support, Tele-Calling for Electronic Products & Components or any similar role.- Location- Dighi, Pune

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