Supply Chain Strategy

**JD - Manager - Supply Chain Strategy & Ops Excellence**

**About Xhipment**Xhipment is a Digital Freight Forwarding and Supply Chain Management Platform that is simplifying Global Trade - a multi-billion-dollar opportunity worldwide. We work closely with our customers at the intersection of cutting-edge technology and a customer-obsessed operations team to deliver a world-class shipping experience.

We enable exporters, importers, and D2C brands to move goods across geographies with speed, cost-efficiency, and visibility. Our core founding team includes tenured Amazon alumni who have built and scaled multiple billion-dollar businesses.

**About the Role**

**Experience**: 5-7 years in Supply Chain Procurement, Network Design, and Process Improvement**Requirement**: Immediate**Work Mode**: Work from Office**Location**: Bengaluru**Shift**: May extend till 11 PM IST to work with global vendors (US/Europe time zones)

We are seeking a dynamic **Procurement & Ops Excellence Manager** to own procurement strategy, design a scalable global freight network, and drive continuous improvement across lanes. This role combines vendor management, network design, and process optimization — and works closely with our Geo Heads to deliver superior cost, reliability, and service.

**Key Responsibilities**

**1. Procurement & Vendor Management**
- Own procurement strategy across assigned geographies (ocean, air, drayage, warehousing, last-mile).
- Source, negotiate, and finalize rate contracts with carriers, consolidators, and trucking vendors.
- Build and maintain a preferred vendor base with robust performance scorecards.
- Secure capacity proactively by forecasting demand with Geo Heads.

**2. Network Design & Optimization**
- Analyze trade lane performance and design a robust, scalable supply chain network to reduce lead times, improve service reliability, and lower landed cost.
- Continuously evaluate alternative routings, transshipment hubs, and partners to optimize cost-to-serve.
- Support expansion into new lanes (IN→WW, CN→US, SEA→EU etc.) with lane setup playbooks and SOPs.

**3. Operational Excellence & Continuous Improvement**
- Define lane-level SOPs in collaboration with Geo Heads and Operations teams.
- Monitor shipment milestones, exceptions, and on-time performance using dashboards.
- Run root-cause analysis for service failures and lead corrective/preventive action.
- Partner with Product/Tech teams to automate processes, standardize workflows, and drive measurable improvements.

**4. Cost & Performance Management**
- Track procurement cost vs market benchmarks and improve cost competitiveness.
- Drive quarterly business reviews with key vendors, share scorecards, and co-develop improvement plans.
- Identify cost-saving and process-efficiency opportunities with clear ROI impact.

**5. Compliance & Risk Management**
- Ensure compliance with trade regulations, contracts, and internal governance.
- Build contingency plans for capacity shortages, rate volatility, and operational disruptions.

**What We’re Looking For**
- **Education**: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field (Master’s degree is a plus).
- **Experience**: 5-7 years in procurement, freight forwarding, or supply chain operations with exposure to network design and process excellence.
- **Skills**:

- Strong vendor negotiation and relationship management skills.
- Deep understanding of ocean/air freight, trucking, and global trade lanes.
- Experience with SOP creation, process improvement, and cost analysis.
- Excellent analytical, communication, and stakeholder management skills.
- Proficiency in supply chain tools (rate management, TMS, dashboards).
- **Mindset**: Problem-solver, data-driven, thrives in ambiguity, and takes end-to-end ownership.

**Why Work with Us**
- **Build, Operate, Scale, Repeat**: You’ll have true ownership — build lanes, set up vendors, run them at scale, and then go solve the next big problem.
- **First Principles Thinking**: We don’t copy-paste solutions. We go deep, stay curious, and work backwards from our customer needs.
- **Transparency & Professionalism**: We respect personal commitments and create a high-trust environment where you can do your best work.

**Job Types**: Full-time, Permanent

Pay: ₹1,500,000.00 - ₹1,800,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Application Question(s):

- We work 6 days a week - Monday to Friday from office and Sat is WFH. Are you fine with the same?
- How many years of work experience do you have with Supply Chain Management?
- If selected, how soon can you join us? (Please mention in days)

Work Location: In person