Administrator - Field Services

6 hours ago

Gurgaon, India Microland Full time

Additional details

**Level**
- P2**Requirement location**
- India - Gurugram**Number of Position**
- 1**Employment type**
- ML**Cluster/Group**
- Microland Delivery**Business Unit**
- APAC**Department**
- Field Services - Tech Ops**Job Description**:
Required Skill
Technology - Hardware and Networking|Installation, configuration, maintainance & repair
Technology - Windows & MAC Support|OS administration
Technology - Exchange and Mobility Clients|Installation & configuration
Technology - Audio, Video support|Installation & configuration
Technology - End Point Security|Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies
Process - IT Operations Management|Vendor Management
Behavioral - Aptitude|Communication
Details

**Responsibilities**:
Field Services support Engineers 20 primary responsibility is to provide support to an organization 20s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime. As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware. This role also involves hands & feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries

1. To support daily technical support activities for computers & all other end point devices
2. Update the support ticket with the progress
3. To set up and test desktop computer peripherals
4. To perform the system changes adhered to organizational policies
5. Conduct remote desktop troubleshooting to end-users along with documentation ticket maintenance
6. Maintain technical documentation in association with other functional departments

Technical Skills
Hardware and Networking:
1. Hardware Knowledge on multiple vendor end point products to troubleshoot & isolating hardware issues
2. Ability to install drivers and configure
3. Ability to provide physical support for mounting of DC HW, basic connectivity establishment
4. Ability to Install remote tools like Putty to establish connectivity between two devices
5. Ability to replace allowed HW components (such as HDD, memory)
6. Ability to work with various assessment tools to identify the different hardware models available
7. Ability to test the compatibility of Image with the various hardware models available, where needed

Windows Operating System:
2. Maintain Windows Desktop, VDI, laptop and thin client builds & deploy images on multiple desktops independently
3. Install, configure, and manage end point servers; help troubleshoot server issues on escalated client issues
4. Working knowledge on AD Users & Group administration, FSMO Roles, Site and Subnets
5. Technical understanding of FRS Configuration / Troubleshooting
6. Global Catalog Server, AD Group Policy
7. Technical understanding of AD tools and resource kit tools, Software, service pack installation
8. Install, configure, and manage multiple Client OS; Help troubleshoot client OS issues; Knowledge on various OS servicing tools like DISM, Sysprep etc.

Exchange and Mobility Clients:
2. Ability to configure multiple mailboxes
3. Ability configures rules and calendars, configure extended calendars
4. Ability to customize (such as signature, meeting)

Printer management:
1. Ability to tr

  • Oracle Field Service Cloud

    2 weeks ago

    Gurgaon, Haryana, India NCR Corporation Full time US$ 90,000 - US$ 1,20,000 per year

    Certified Oracle Field Service Cloud Developer will have expert level knowledge and experience configuring and designing/redesigning Oracle Field Service (formerly known as TOA).Responsibilities:Gather business requirements and document fit gap analysis to design.Collaborate with IT/business and development teams.Present Cloud functional application guidance...

  • IT Administrator

    2 days ago

    Gurgaon, Haryana, India Softist Services Pvt Ltd Full time ₹ 2,40,000 - ₹ 2,64,000 per year

    Job Title: IT Administrator / Network & System AdministratorExperience Required: min 1.5 years in IT Administration, Network & System Support, and Vendor CoordinationSalary: ₹20,000 – ₹22,000 per month (Based on experience and skill set)Shift: 10AM to 7PM – Monday to Friday (Saturdays are flexible)Location: Splendor Tower-02, Sec-58, Gurgaon Gurugram...

  • IT Administrator

    1 week ago

    Gurgaon, Haryana, India Softist Services Pvt Ltd Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Job Title: IT Administrator / Network & System AdministratorExperience Required: min 2 years in IT Administration, Network & System Support, and Vendor CoordinationSalary: ₹20,000 – ₹25,000 per month (Based on experience and skill set)Shift: 10AM to 7PM – Monday to Friday (Saturdays are flexible)Location: Magnum Galaxy Tower-1, Sec-58, Gurgaon...

  • Field Service Engineer

    3 weeks ago

    Gurgaon, Haryana, India Johnson & Johnson Full time

    At Johnson Johnson we believe health is everything Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented treated and cured where treatments are smarter and less invasive and solutions are personal Through our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across...

  • Atlassian Administrator

    4 weeks ago

    Gurgaon, Haryana, India SMARTWORK IT SERVICES Full time

    Job Title : Atlassian Administrator Jira & Confluence CloudLocation : Gurgaon (Hybrid 3 Days WFO)Experience :- Total Experience: 46 Years- Relevant Experience: Jira & Confluence Cloud AdministrationJob Description :We are seeking an experienced Atlassian Administrator with hands-on expertise in Jira and Confluence Cloud administration.The role requires...

  • Oracle Field Service Cloud

    2 weeks ago

    Gurgaon, Haryana, India NCR Atleos Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Certified Oracle Field Service Cloud Developer will have expert level knowledge and...

  • Corporate Administrator

    2 weeks ago

    Gurgaon, Haryana, India Pearce Services Global Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    At PEARCE SERVICES, we've got a career for you.Join the nations leading service provider for critical telecom and network infrastructure, renewable energy installations (solar and wind), EV charging stations, and large-scale power generation and batteries. With over 2500 team members, operating out of 25 offices throughout the country and servicing over...

  • Service & OF - Field Service

    2 days ago

    Gurgaon, Haryana, India Elekta Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Conduct Servicing in area of responsibilityLiaison and customer support representative for the local region for Service supportProvide phone and email support, technical advice & ECSC support as appropriate to customersIndependently perform basic & complex troubleshooting and repairs on the designated modality with success rate ofdiagnosing the problem...

  • Associate Field Service Engineering

    20 hours ago

    Gurgaon, Haryana, India Ciena Full time

    As the global leader in high-speed connectivity Ciena is committed to a people-first approach Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth well-being and belonging Were a technology company that leads with our humanityxe2x80x94driving our business priorities alongside meaningful social...

  • Field Services Engineer

    1 week ago

    Gurgaon, Haryana, India ICVS E-SOLUTIONS PRIVATE LIMITED Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionICVS E-Solutions offers a spectrum of services catering to a wide range of industry needs by leveraging its domain expertise and strategic alliances with leading technology providers. Our business expertise enables us to deliver simple and innovative solutions for network infrastructure, enterprise communications, AV integration,...