
Customer Support Associate
1 day ago
**About the role**:
Customer Support is the single most important function at go4WorldBusiness. We pride ourselves as being one of the most customer centric companies in our domain and go to any length to ensure we have nothing but happy customers. We have a vibrant and dynamic team of Support Agents who work round the clock to answer customer queries and provide quick resolution to all customer complaints.
**What you'll do most of the time**:
- Establish and maintain good rapport with customers by using positive language and anticipating their needs
- Process and log incoming/outgoing calls into the CRM system
- Forward and escalate inquiries to relevant individuals and departments
- Contact customers to give them accurate feedback on the progress of their inquiries
**What you'll need to Qualify**:
- Self-motivated and driven by targets
- Resilience
- Strong communication skills including both verbal and written
- Half yearly performance based bonus
- 5 Day work week
- Comp off + extra day’s salary for those who work on weekends/holidays
- Opportunity to interact with international clients
- PF + Gratuity
Pay: From ₹300,000.00 per year
**Benefits**:
- Flexible schedule
- Paid time off
Schedule:
- Night shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
-
Customer Support Associate
1 week ago
Delhi, Delhi, India beBeeSupport Full time ₹ 10,000 - ₹ 1,00,000Job Title: Support AssociateWe are seeking a highly motivated and detail-oriented individual to join our team as a Support Associate. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients via email, phone, and chat.The successful candidate will have excellent communication skills, be...
-
Associate - Customer Support
6 days ago
Delhi, Delhi, India InstantPay Full timeA Customer Support Associate, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. **Responsibilities**: -...
-
Customer Support Associate
1 week ago
Delhi, Delhi, India Tradais Digital Full timeWe are looking for a customer support associate to join our team and provide excellent service to our customers. You will be responsible for answering customer inquiries, resolving issues, and ensuring customer satisfaction. **Responsibilities**: - Identify customer needs and provide appropriate solutions - Maintain updated knowledge of the company’s...
-
Associate - Customer Support
7 days ago
Delhi, Delhi, India InstantPay Full timeA Customer Support Associate, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. **Responsibilities**: -...
-
Customer Support Associate
5 days ago
Delhi, Delhi, India Mindfire Solutions Full timeCustomer Support Associate Experience : 1 - 3 years Bhubaneswar, Delhi - NCR, Remote Working **About the Job** Featured Develop a deep knowledge of Client Product to remove technical barriers for their customers and help them navigate a variety of tools within the product. Work with internal and external Customers to quickly and effectively resolve...
-
Customer Support Associate
2 hours ago
Delhi, Delhi, India Skill Veda Full timeJob description:Job Role: Customer Success AssociateLocation: New DelhiCompensation: 5 LPA-5.5 LPA (Including PF and PGDM monthly fees of INR 6,666)Eligibility Criteria:• This role is only for graduates, post graduate candidates shouldn't apply• You should have exceptional spoken and written English communication• You will be doing PGDM along with this...
-
Customer Support Associate
3 days ago
Delhi, India Quicky Technologies Full timeJob Title: Customer Support Associate **Responsibilities**: Provide accurate information about products and services to customers Resolve customer issues and complaints in a timely and effective manner Maintain a positive and professional attitude while interacting with customers Keep records of customer interactions, transactions, comments, and...
-
Customer Support Associate
1 day ago
Delhi, Delhi, India Mounee Consulting Services Full time ₹ 2,50,000 - ₹ 5,00,000 per yearJob Description: We are hiring for the position of Customer Support Associate (Voice + Chat +Email) for our company.Roles and Responsibilities:Customer Support Provide information about order status to customers Responsible for taking calls, responding to emails and chats Handle customer complaints, provide appropriate solutions and alternatives...
-
Bilingual Customer Service Associate
1 day ago
New Delhi G.P.O., Delhi, Delhi, India Peak Support Full timePeak Support is seeking a **Bilingual Customer Service Associate (Hindi/English)** to join our team in India. **We're looking for individuals with**: - Excellent oral and written communication skills in both English and Hindi. - Proven experience in customer service, preferably in the BPO industry. - Ability to work in a fast-paced environment. - Flexible...
-
Customer Support Associate
1 day ago
Delhi, Delhi, India Uniliv Full time ₹ 25,000 - ₹ 3,00,000 per yearAbout the RoleWe are seeking a dedicated and customer-focused Customer Support Associate to join our team. This role is critical in ensuring that every customer interaction reflects our commitment to service excellence. The ideal candidate will be proactive, empathetic, and capable of delivering prompt and effective solutions while maintaining a high level...